Receptionist

Aperion Care Oak Lawn; Oak Lawn (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Aperion Care Oak Lawn in Oak Lawn, IL is seeking a part-time front desk/administrative assistant for 4pm-8pm on Mondays, Fridays, and Sundays. The role handles calls, visitor greeting, and basic admin tasks in a care facility environment.

The ideal candidate will have a high school diploma, be proficient with MS Office, and demonstrate professionalism, multitasking, and a calm approach to residents and families.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office applications.
• Ability to multi-task and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful and proactive in addressing issues.

Responsibilities

• Operate telephone switchboard, screen calls and forward messages.
• Greet visitors and direct them to destinations within the facility.
• Assist residents, families, employees and other visitors as needed.
• Perform general administrative tasks such as word processing and data entry.
• Maintain filing systems and sort daily mail/deliveries.
• Monitor logbooks and security procedures, report issues as needed.
• Support administrators and other staff as assigned.

Skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

SUMMARY

The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties.

This is a part time position working 4pm-8pm on every Monday, Friday and Sunday.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

QUALIFICATIONS

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

PHYSICAL DEMANDS

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.