Receptionist

Crossroads Hospice & Palliative Care; North Olmsted (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health

Dental

Vision

401k

PTO

Continuing Education Reimbursement

Growth opportunities

Job summary

Crossroads Hospice & Palliative Care is seeking a friendly receptionist to join our office team. You will be a welcoming first point of contact for patients and families, handle multi-line calls, and support the clinical staff with administrative tasks and electronic records.

The role offers an 8-hour shift, Monday to Friday, with benefits including health, dental, vision, a 401k, PTO, and continuing education reimbursement as you grow within our organization.

Qualifications

• Required receptionist experience with multi-line communications.
• 1-year post-secondary education or vocational training.
• Minimum 2 years of receptionist or secretarial experience.
• Strong interpersonal and communication skills.
• Willing to learn clinical software and EMR systems.
• Able to work an 8-hour shift.

Responsibilities

• Answer front-desk calls and greet patients and families.
• Coordinate communications among office staff and clinicians.
• Assist with administrative tasks as assigned by the Executive Director.

Skills

Reception experience

Interpersonal skills

Multi-line communication

Learn computer skills

Education

1-year post-secondary education or vocational training

Tools

Clinical software

Electronic medical records

Job description

At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patients' needs is heard and met. Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams.

We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.

Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.

Receptionist Requirements:

• Required Professional experience as a receptionist with experience in multiple lines of communication
• 1-year post-secondary education or vocational training
• Required minimum 2 years secretarial or receptionist experience
• Well-developed interpersonal and communication skills
• Ability to learn computer skills related to clinical software and electronic clinical records
• Willing to work an assigned 8-hour shift
• Additional duties as assigned by the Executive Director

ReceptionistBenefits:

• Be part of a team willing to grow, listen, be heard, and be challenged.
• Health, Dental, Vision, 401k, PTO.
• Set the industry bar for the standard of care.
• Continuing Education Reimbursement.
• Ability to grow into a variety of different roles inside our team and organization.
• Competitive Industry pay.

Receptionist Schedule:

• Mondayto Friday 8:30 AM to 5:00 PM