Receptionist

Anthem Memory Care; Normal (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO from day 1

Recognition program

Paid sick time

Medical insurance

Dental insurance

Vision insurance

Rx coverage

Wellness program

Employee assistance

Holiday pay

401k

Diversity & Inclusion

Great Place to Work

Job summary

Anthem Memory Care is seeking a hospitable team member to support daily operations at Sugar Creek Memory Care. This role emphasizes outstanding customer service, resident well-being, and accurate administrative tasks in a calm, caring environment.

The successful candidate will work with multi-line phones and standard office equipment, providing compassionate support to residents, families, and staff while promoting safety and respect in all interactions.

Qualifications

• Customer service experience preferred.
• Comfort with office equipment and multi-line phones.
• Ability to multitask and follow through on tasks.

Responsibilities

• Provide exceptional customer service to residents and families.
• Support daily office operations and use office equipment.
• Coordinate with team to ensure resident well-being.
• Maintain a caring, respectful, and safe environment for all.

Job description

ABOUT US:

Sugar Creek Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

GENERAL STATEMENT OF POSITION:

This position is a multi-faceted position, requiring excellent customer service awareness and follow through in many areas and all aspects of our business. Works with office equipment, such as, but not limited to Computers, printers, Pitney Bowes, Fax, and multi-line phone.

Benefits:

• PTO accrual on day 1

• Employee Recognition Program

• Paid Sick Time

• Medical, Dental, Vision, and Prescription Drug Insurance

• Wellness Program

• Employee Assistance Program

• Holiday Pay

• 401k

• Diversity and Inclusion

• Great Place to Work Certified

• Working in an environment that provides personal fulfillment

How You Will Make an Impact

• Making a difference in our resident's lives each day

• Ensuring our resident's well-being through meaningful relationships

• Creating moments of connection and joy

• Providing a loving, compassionate environment that supports the growth and wellbeing of every individual who works, visits and lives within our community.

We train, mentor and support you every step of the way!

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