Receptionist

Atria Health and Research Institute; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

OneMedical membership

Fertility & family planning

Preventive health screenings

Fitness perks

401k with match

Flexible time off

CME/CEU support

Community impact opportunities

Job summary

Atria Health Institute in New York is seeking a Receptionist to ensure every caller's experience begins with a warm, personalized welcome and ends with a supportive departure. You will be organized, polished, and detail-oriented, thriving in a fast-paced environment and contributing to an exceptional member experience.

The ideal candidate has 1–2 years of receptionist experience in luxury settings, outstanding phone etiquette, and strong English communication; proficiency with Google Suite,

Qualifications

• 1-2 years of experience as a receptionist in a luxury customer-facing role.
• Exceptional phone etiquette.
• Experience with Google Suite, Microsoft PowerPoint, Slack.
• Excellent written and verbal communication skills.
• Ability to work independently as well as part of a team.
• Able to understand caller requests and ensure member satisfaction; English skills required.
• Flexible schedule during Institute hours: Mon–Fri, 7am–7pm.
• High School Diploma or GED.

Responsibilities

• Greet callers with a warm welcome and manage the mainline.
• Support a high-speed, customer-focused front desk environment.
• Coordinate with internal teams to assist members and guests.
• Maintain accurate records and ensure smooth office operations.

Skills

Phone etiquette

Communication skills

Customer service

Independent & team player

English proficiency

Flexible schedule

Reception experience

Attention to detail

Education

High School Diploma or GED

Tools

Google Suite

PowerPoint

Slack

Job description

About Atria

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, 24/7 home visits, and imaging is included in members’ annual fee.

Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care. Delivering such robust, personalized, and preventive health care is complex and requires a team-wide dedication to excellence.

After successfully opening our flagship Institute in New York in 2022 and expanding to South Florida in 2024, we are now bringing the Atria experience to the West Coast with the launch of our Los Angeles Institute in late spring 2026.

About this role

At Atria, we are recruiting for aReceptionistto ensure thatevery caller's experience begins with a warm and personalized welcome and finishes with a supportive departure.This is an exciting opportunity to use your excellent administrative, phone etiquette and communication skills to support the Atria mainline. You are organized, polished, and detail-oriented. You are eagerto seek out ways to make the Atria experience remarkable and personalized. You are someone who thrives in a high speed environment, performs well under pressure, and is eager to learn and contribute.

• 1-2 years of experience as areceptionistor in a luxury customer facing role
• Exceptional phone etiquette
• Experience with google suite, Microsoft PowerPoint, slack
• Excellent communication skills, both written and verbal
• Ability to work independently as well as part of a team with a proactive, solution-oriented mindset and no task too small attitude
• Ability to understand caller requests, ask questions and ensure members satisfaction with sufficient English skills is required
• Must be able to work a flexible schedule during the Institute's open hours Monday through Friday, 7am to 7pm
• High School Diploma or GED

Hourly rate

$25/hour

Location

New York office - 100% onsite role | Monday to Friday | 7am - 3pm or 11am - 7pm

At Atria, we are proud to offer every member of the Atria team:

• Excellent health and wellness benefits, 100% paid by Atria effective date of hire
• OneMedical membership for employees & dependents giving access to 24/7 virtual care
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals (Calcium score)
• Fitness Perks including Wellhub +
• 401k contributions and 4% match starting after 6 months
• Flexible Time Off
• Continuing medical education (CME) and CEU support for professional licensure
• Time to give back and make an impact in underserved communities