Receptionist

Crest Haven Nursing and Rehabilitation Center; New Jersey; On-site; USD 32,000 - 42,000; Full time

Job summary

Crest Haven Nursing and Rehab, located in Middle Township, New Jersey, is seeking a friendly receptionist to greet patients, families, and visitors and to be the first point of contact. You will support the clinical team with scheduling and records while delivering exceptional customer service.

The role emphasizes professional communication, organization, and teamwork in a patient-centered environment. A high school diploma is required and basic computer skills are essential for daily duties.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and basic computer skills.

Responsibilities

• Greet patients, families, and visitors in a professional and courteous manner.
• Answer phone calls, take messages, and direct calls to the appropriate staff member.
• Manage and maintain a clean and organized reception area.
• Provide administrative support to the clinical team, including scheduling appointments and managing medical records.
• Perform various administrative tasks, such as preparing and distributing mail, faxing documents, and ordering supplies.
• Collaborate with other staff members to ensure seamless communication and a positive patient experience.
• Participate in quality improvement initiatives and contribute to the development of the center's policies and procedures.

Skills

Communication

Interpersonal skills

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We are seeking a friendly and professional Receptionist to join our team at Crest Haven Nursing and Rehab, a leading provider of healthcare in Middle Township, New Jersey. As a valued member of our staff, you will be the first point of contact for patients, families, and visitors, providing exceptional customer service and administrative support to ensure a seamless experience. If you are passionate about delivering outstanding care and have a warm and welcoming personality, we encourage you to apply for this exciting opportunity.

Responsibilities

• Greet patients, families, and visitors in a professional and courteous manner
• Answer phone calls, take messages, and direct calls to the appropriate staff member
• Manage and maintain a clean and organized reception area
• Provide administrative support to the clinical team, including scheduling appointments and managing medical records
• Perform various administrative tasks, such as preparing and distributing mail, faxing documents, and ordering supplies
• Collaborate with other staff members to ensure seamless communication and a positive patient experience
• Participate in quality improvement initiatives and contribute to the development of the center's policies and procedures

Requirements

• High school diploma or equivalent required
• 1 years of experience preferred, but not required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and basic computer skills

Work Environment

• Work in a comfortable and supportive environment with a dedicated team
• Be part of an organization that prioritizes employee growth and development

About Us

At Crest Haven Nursing and Rehab, we revolutionize care delivery with our commitment to compassionate and personalized care. We strive to create a warm and welcoming environment for our patients, families, and staff. With our Mission Statement "Revolutionizing Care Delivery", we continuously seek new ways to improve our services and exceed expectations.