Receptionist

Alamo Group Inc.; New Braunfels (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Alamo Group Inc. is seeking a Receptionist at its Corporate Headquarters in New Braunfels, TX. The role is the first point of contact for visitors and callers and involves front-desk duties, plus general office and AP/AR support.

The ideal candidate will have strong customer service, communication, organizational, and multitasking skills, and maintain confidentiality in a fast-paced corporate environment. Proficiency with Microsoft Office is required.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Minimum of 3 years of receptionist/administrative experience.
• Experience supporting AP/AR processes and invoicing preferred.
• Experience using ERP systems (JD Edwards) is a plus.
• Proficiency with MS Office applications, including Outlook, Word, and Excel.
• Strong customer service, confidentiality, and communication skills.

Responsibilities

• Greet visitors and maintain a welcoming reception area.
• Answer, screen, and direct incoming calls; relay messages as needed.
• Coordinate visitor sign-in and meeting room logistics.
• Manage mail, deliveries, and courier services.
• Provide general office support and data entry tasks.
• Assist Accounts Payable/Accounts Receivable with documentation and records.
• Maintain organized electronic and physical files per company policy.
• Support with special projects and office events as assigned.

Skills

Customer service

Administrative support

Microsoft Office

Data entry

Verbal communication

Time management

Confidentiality

Education

High school diploma

Associate degree or coursework in Business/Accounting

Tools

JD Edwards

Outlook

Excel

Word

Job description

Alamo Group Inc. is accepting applications to fill a Receptionist position at its Corporate Headquarters in New Braunfels, TX.

The Receptionist serves as the first point of contact for visitors, employees, vendors, and callers at the Corporate Office. This position is responsible for maintaining a professional, welcoming, and organized reception area while providing receptionist and general office support. In addition to front-desk responsibilities, the Receptionist provides support to the Accounts Payable (AP) and Accounts Receivable (AR) functions, including administrative and transactional duties as assigned.

The successful candidate will demonstrate strong customer service, communication, organizational, and multitasking skills while maintaining confidentiality and professionalism in a fast-paced corporate environment.

The Receptionist will:

• Greet and welcome employees, visitors, customers, vendors, and other guests in a professional and courteous manner.

• Serve as the primary point of contact for the Corporate Office reception area and maintain a welcoming, organized, and professional environment.

• Answer, screen, and direct incoming telephone calls; take accurate messages and provide general information as appropriate.

• Manage visitor sign-in procedures and coordinate visitor access in accordance with Company security and safety requirements.

• Notify employees of visitor arrivals and assist with coordinating meetings, appointments, and conference room needs.

• Receive, sort, distribute, and process incoming mail, packages, deliveries, and other correspondence.

• Coordinate outgoing mail, shipping, courier services, and package pickups as needed.

• Maintain office supply inventory and assist with ordering and distributing supplies.

• Provide general office and administrative support, including document preparation, filing, data entry, copying, scanning, and record maintenance, as assigned.

• Assist with coordinating office events, meetings, employee activities, and other Corporate Office functions, as assigned.

• Provide administrative support to the Accounts Payable and Accounts Receivable teams, including:

• Entering, reviewing, organizing, or maintaining financial and vendor-related information.

• Assisting with invoice processing, documentation, coding, routing, and record retention.

• Supporting customer or vendor account documentation and correspondence.

• Assisting with payment, billing, or account-related administrative activities.

• Researching and resolving routine discrepancies or directing issues to the appropriate team member.

• Maintain accurate and organized electronic and paper files in accordance with Company record-retention practices.

• Handle sensitive employee, customer, vendor, and financial information with discretion and confidentiality.

• Assist with special projects and other receptionist, office-support, AP, AR, or administrative duties as assigned.

The ideal candidate will have/be:

• Knowledge of professional receptionist, customer service, and general office administration practices.

• Basic knowledge of Accounts Payable (AP) and Accounts Receivable (AR) processes is preferred.

• Strong verbal and written communication, customer service, and interpersonal skills.

• Strong organizational and time-management skills with the ability to manage multiple priorities.

• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.

• Ability to use a 10-key calculator accurately and perform basic mathematical calculations.

• Ability to accurately enter and maintain data and records with strong attention to detail.

• Ability to interact professionally with employees, visitors, customers, and vendors.

• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

• Ability to work independently and collaboratively in a fast-paced office environment.

Education and Experience:

• High school diploma or equivalent. Associate degree or coursework in Business Administration, Accounting, Finance, or a related field preferred.

• Minimum of 3 years of progressively responsible experience in a receptionist, administrative support, customer service, accounting support, or similar office-based role.

• Experience working in a professional office environment and interacting with employees, visitors, customers, vendors, or other external contacts.

• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.

• Prior experience supporting Accounts Payable, Accounts Receivable, bookkeeping, invoicing, billing, or financial recordkeeping preferred.

• Experience using an ERP (JD Edwards), accounting, or financial-management system.

Working Conditions:

Work performed in an office environment, with frequent sitting for extended periods of time and occasional lifting of 10 pounds independently; and stooping, reaching, and/or bending to perform accounting clerical/filing requirements.

Alamo Group is proud to be an Equal Employment Opportunity, Affiantative Action employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity or expression, disability or veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing (where permitted by law).