Receptionist

Jones Lang LaSalle Incorporated; Nashville (TN); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated seeks a Receptionist to provide front-desk support in Nashville, TN, on-site. You will greet guests, answer calls, manage mail, and coordinate visitor flow while supporting facilities and security teams.

The role requires strong organizational and communication skills and reliability. Responsibilities include coordinating packages, maintaining lobby presentation, and assisting with building maintenance and conference room/AV needs.

Qualifications

• High school diploma or GED required or equivalent
• 1–2 years of customer service, hospitality or office experience preferred
• Excellent customer service and relationship building skills
• Strong organizational, interpersonal and communication skills
• Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
• Reliable transportation; onsite parking not provided; access to public transit recommended
• Full-time, on-site position; no remote work

Responsibilities

• Greet employees, visitors and guests and provide support
• Answer incoming calls and manage mail distribution
• Maintain calendars for meetings and appointments
• Coordinate packages and deliveries; liaise with security and facilities
• Support housekeeping and building services coordination
• Assist with visitor scheduling and conference room/AV setup

Skills

Customer service

Hospitality

Office support

Communication

Microsoft Word

Excel

PowerPoint

Outlook

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist - JLL

What this job involves:

The Receptionist will provide general office support with a variety of clerical activities and related tasks. They will be responsible for greeting employees and visitors, answering incoming calls, mail distribution, flow of correspondence, maintain calendars for meetings, as well as additional clerical duties.

What your day-to-day will look like:

Front Desk Duties:

• Greet/host/provide support for guests, visitors and employees
• Assist visitors and employees with wayfinding
• Answer all in-coming calls
• Submit visitor and parking requests
• Update phone lists, SOPs and other administrative duties as requested
• Point of contact for packages/deliveries
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
• Strong leadership and teamwork with Security vendor personnel that will assist at the reception desk

General Office Duties:

• Housekeeping Duties (i.e. pick up and display literature, maintain a welcoming and clean presentation of the Lobby, report any mechanical issues or other issues to the facilities group, etc.)
• Assist in the resolve of problems associated with all building services including, but not limited to janitorial, mailroom, badging, and conference room/AV Support.
• Assists with the coordination and scheduling of visitors with the property security desk
• Assists with the coordination and scheduling of office/building maintenance activities

Mailroom Assistance:

• Support onsite mailroom with packages/deliveries
• Support onsite mailroom to prepare postage/labels for mail/UPS/FedEx, courier services, etc.
• Provide full mailroom coverage when needed

Other:

• Any and all other duties and tasks as assigned

Required Qualifications:

• High school diploma or GED
• 1-2 years of experience in customer service, hospitality, office settings or related experience.
• Excellent customer service and relationship building skills
• Strong organizational, interpersonal and communication skills
• Working knowledge of Microsoft Word, Excel, Power Point, and Outlook Software
• Reliable transportation - no onsite parking, but public garages are local (Public Transportation Recommended). Site is located on city bus line, MBTA Green line stop opening at the location in the spring, and walking distance to North Station
• Full-time position on location - no remote work

Preferred Qualifications:

• Associate's degree or college classes.
• 3 years of administrative/facilities experience supporting multiple people, preferably in the commercial real estate industry
• Experience in supporting a front desk that has high security standards and protocols
• Mailroom experience

Physical Work Requirements and Work Conditions

This is largely a sedentary role; however, some mailroom duties are required. This would require the ability to handle packages, deliver mail/packages in multi-floor building, and bend, walk or stand as necessary.

Location: Nashville - TN | 100% Onsite Work Shift: Full Time - Morning Shift

Location: On-site –Nashville, TN

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

For further information, visit jll.com.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.