Receptionist

Veritas HHS Inc; Nashville (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

STD, LTD

Life Insurance

Employee Assistance Program

Telehealth Services

Paid Time Off

Volunteer Paid Time Off

Time off provided on most State Hotels

Nectar Rewards

On-Demand Pay

Job summary

Veritas-HHS seeks a Receptionist to work at the 20th Judicial District Child Support Services of TN office located in Nashville, TN. The receptionist greets walk in customers, answers incoming calls, and directs customers to the appropriate specialized staff.

This in-person, full-time position follows a three-week training program led by the Chief Trainer, with subsequent department-specific training to deepen role-related knowledge.

Responsibilities

• Greets walk-in customers; answers incoming phone calls from customers, attorneys, or general public
• Directs customers to appropriate specialized staff
• Performs targeted outgoing calls on request
• Provides administrative support

Job description

Description

Veritas-HHS seeks a Receptionist to work at the 20th Judicial District Child Support Services of TN office located in Nashville, TN.

Job type: Full-time/In-person

Schedule: Monday through Friday, 8am to 5pm

About the Company

Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.

Mission –

Do socially useful work, have fun, and prosper.

Core Values –

Integrity, innovation and creativity, quality of work, and customer service/teamwork.

Most places you work, someone else owns the outcome. Here, you do.

Veritas HHS is a management and employee-owned company serving families across 22 offices in North Carolina, Maryland, South Carolina, Tennessee, and Virginia. We help parents navigate child support - not as enforcers, but as partners working toward stability for kids and families. That work matters, and the people doing it should share in what gets built. We pride ourselves on our mission and employee ownership is how we back that up – Your success and the company’s success are one in the same, by design. Employee ownership is just one of the many things we offer to show value to not only our company, but to our employees. It’s one of the many ways we give back to those that do socially useful work, prosper, and have fun.

Benefits we offer:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• STD, LTD
• Life Insurance
• Employee Assistance Program
• Telehealth Services
• Paid Time Off
• Volunteer Paid Time Off
• Time off provided on most State Holidays
• Nectar Rewards
• On-Demand Pay

About the Position

The Receptionist greets walk in customers, answers incoming calls, and directs customers to the appropriate specialized staff. This individual also performs targeted outgoing calls and provides administrative support to staff members.

Our Training Process:

We strive to provide the best possible training experience for all new hires. To ensure a strong foundation, all new employees will begin with a three-week training program led by our Chief Trainer. During this time, you will gain an overall understanding of the child support process as well as your department’s policies and procedures.
Following this, your department’s Team Lead will continue your training, going more in-depth to provide you with specialized knowledge related to your role. In addition, you will be enrolled in state new hire training and training specific to your department to further support your development.

Work Schedule:

In office, Monday - Friday 8:00 am to 5:00 pm.

One-hour unpaid lunch break and two fifteen-minute paid breaks.

Primary Responsibilities

• Greets walk-in customers; answers incoming phone calls from customers, attorneys, or general public
• Directs customers to appropriate specialized staff
• Performs targeted outgoing calls on request
• Provides administrative support