Case Manager

Socket.dev; Middletown (RI); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

PTO to start

Paid holidays

Flex holidays

Personal days

Sick time

Bilingual pay incentive

Medical/dental/vision

FSA/Dependent Care

403(b) retirement

Life insurance

Tuition reimbursement

EAP

Job summary

Newport Mental Health seeks a Case Manager in Rhode Island to engage with adults 18+ and coordinate care to improve recovery outcomes. You will manage a caseload and work with a multidisciplinary team to address housing, transportation, and social support needs.

The role requires an associate’s degree (bachelor’s preferred) and 2+ years in human services, with strong communication and organizational abilities.

Qualifications

• Associate’s degree required; bachelor’s degree preferred in Human Services or related field.
• 2+ years of experience in the Human Services field preferred.
• Valid Driver’s License with reliable transportation to travel to facilities.
• Excellent verbal and written communication skills with diverse audiences.
• Strong organizational skills and ability to meet deadlines.
• Self-motivated, adaptable, and collaborative in multidisciplinary teams.
• Problem-solving skills with the ability to apply critical thinking in client care.

Responsibilities

• Engage with clients to reduce barriers and support positive outcomes.
• Manage a caseload of adults 18+ with severe mental illness.
• Participate in daily team meetings to review client visits and coordinate care.
• Assist clients with recovery goals and obstacle planning.
• Support with medication understanding and transportation, Social Security benefits.
• Communicate with client families and housing authorities as needed.
• Participate in supervision for therapeutic and problem-solving techniques.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Collaborative teamwork

Problem-solving

Education

Associate’s degree

Human Services degree preferred

Bachelor’s degree preferred

Tools

Driver’s license

Job description

Case Manager

Salary Range: $52,000 to $63,000 annually

WHY JOIN NEWPORT MENTAL HEALTH?

At Newport Mental Health, we invest in our employees by offering competitive pay, exceptional time-off benefits, opportunities for professional growth, and a supportive, mission-driven culture.

What We Offer…

• 3 weeks of paid time off (PTO) to start, with additional PTO for Director-level roles
• Up to 11 paid holidays each year
• 1 paid Flex Holiday each year
• Separate paid personal days
• Separate paid sick time
• $3,000 annual bilingual pay incentive
• Medical, dental, and vision coverage
• Flexible Spending Accounts (FSA) and Dependent Care Accounts
• 403(b) retirement savings plan
• Company-paid life insurance
• Tuition reimbursement
• Employee Assistance Program and wellness resources

*Benefits and eligibility vary by position, scheduled hours, and employment status; additional criteria may apply to certain benefits and incentives.

WHO WE ARE…

Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic.

For more information visit our website: www.newportmentalhealth.org

WHO WE ARE LOOKING FOR…

Mission- Aligned:

You are excited to be a part of Newport Mental Health’s mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.

Ally:

You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.

Solution Orientated:

You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.

Time Management:

You are a conscious planner and a thoughtful decision maker who adheres to deadlines.

WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) …

We are seeking an experienced Case Manager to join our team. The Case Manager is responsible for actively engaging and collaborating with clients to reduce barriers and support positive outcomes in critical areas of life. The Case Manager will manage a caseload of adults ages 18 and older who require intense treatment. Clients commonly have severe and persistent mental illness.

Main Duties and Responsibilities:

• Participate in daily team meetings to review client visits, concerns, and coordinate care.
• Attend meetings with clients to assist with developing recovery goals with plans to overcome potential obstacles.
• Provide support with understanding medications and find solutions to challenges such as transportation to appointments, grocery shopping or communication with Social Security for benefits.
• Communicate with client families and support members as part of the client’s recovery plan.
• Ensure client housing needs are stable, including facilitating applications with Housing Authorities.
• Participate in individual or group supervision for therapeutic and problem-solving techniques.

Requirements

WHAT WE EXPECT OF YOU…

• Associate’s degree required; bachelor’s degree preferred. Degree in Human Services field preferred.
• 2+ years of experience in the Human Services field preferred.
• Valid Driver’s License with reliable transportation to travel to facilities across the area.
• Exceptional verbal and written communication skills, with the ability to engage effectively with diverse audiences.
• Strong organizational skills with the ability to prioritize work and meet deadlines.
• Self-motivated, independent, and adaptable in dynamic work environments.
• Collaborative mindset with the ability to work well within multidisciplinary teams.
• Problem-solving skills with the ability to apply critical thinking in client care situations.

Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.