RECEPTIONIST

Onyx Health Consulting; Miami (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Onyx Health Consulting in Miami, FL is seeking a friendly Receptionist to greet patients and visitors, answer calls, and direct inquiries with professionalism. You will manage appointment scheduling, handle mail and deliveries, and provide essential clerical support in a busy office.

The ideal candidate has a High School Diploma or GED, excellent verbal and interpersonal skills, and is fluent in English and Spanish.

Qualifications

• High School Diploma or GED.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Fluent in English and Spanish.

Responsibilities

• Greet patients, visitors, and guests and direct them to the appropriate location.
• Answer, screen, and direct phone calls; take messages and schedule appointments if needed.
• Receive mail, documents, packages, and courier deliveries and distribute items.
• Perform administrative and clerical support tasks.
• Perform basic filing and recordkeeping.
• Report any complaints to immediate supervisor.

Skills

Verbal communication

Interpersonal skills

Customer service

MS Office

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

OVERVIEW:

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES:

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

QUALIFICATIONS:

• High School Diploma or GED.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software
• Fluent in English and Spanish

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities

WORK ENVIRONMENT:

• This job operates in a professional office environment.
• This role routinely uses standard office equipment

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
• Extensive standing for long periods of time (daily) and walking long distances (daily)
• Work flow subject to frequent interruptions
• Must be able to lift up to 20lbs
• May be subject to work outside of the facility when working under inclement weather

Requirements:

Employment is contingent upon successful completion of a Florida AHCA Level 2 background screening in accordance with state regulations. https://info.flclearinghouse.com

TRAVEL:

• No travel requirements.