Receptionist

Children's Institute, Inc.; Los Angeles (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous PTO and 10 holidays

Medical, dental, and vision insurance

403b Retirement Plan

Tuition reimbursement

FSA/HSA

Life and AD&D Insurance

Professional development

Job summary

Children's Institute, Inc. in Los Angeles seeks a Receptionist/Administrative Assistant to greet visitors, answer phones, and route calls with a friendly demeanor. You will provide clerical support to programs and other departments, ensuring smooth daily operations.

The role requires 6 months of receptionist experience, a high school diploma or GED, and excellent verbal and written communication skills. Bilingual Spanish/English and PHI confidentiality are essential.

Qualifications

• 6 months of Receptionist/Administrative experience.
• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Spanish/English bilingual required.
• Ability to handle confidential information.
• Protect patient privacy and PHI; maintain confidentiality.

Responsibilities

• Greet visitors and answer phones, directing callers to appropriate parties.
• Provide clerical support to programs and other departments.
• Route new and existing clients to appropriate personnel.
• Track and maintain multiple administrative logs.
• Manage interdepartmental communication.
• Create a weekly site calendar.
• Assist with psychiatric calls and appointments.

Skills

Verbal communication

Written communication

Bilingual Spanish/English

Education

High school diploma or GED

Tools

Word

Excel

Email

Job description

Greets visitors, answers phones, direct callers to appropriate parties in a friendly demeanor. Provides clerical support to programs and other departments.DUTIESSUMMARYGreets visitors, answers phones, direct callers to appropriate parties in a friendly demeanor. Provides clerical support to programs and other departments.ESSENTIAL DUTIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Routes new and existing clients to appropriate personnel.Tracks and maintains multiple administrative logs.Manages interdepartmental communication.Tracks and receives packages.Manages parking reservations.Creates a weekly site calendar.Assists with psychiatric calls and appointments.ADDITIONAL DUTIESOther duties and special projects as assigned.SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.QUALIFICATIONSEDUCATION & EXPERIENCE6 months of Receptionist/Administrative experience.High school diploma or general education degree (GED) required.OTHER QUALIFICATIONSExcellent verbal and written communication skills.Spanish/ English bilingual required.Ability to handle confidential information.Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.Sensitivity to service population’s cultural and socioeconomic characteristics.Excellent verbal and written communication skills.Punctual and dependable attendance.Free from alcohol and drug abuse.Understands CII’s basic philosophy and participates fully in carrying out its mission.CERTIFICATES, LICENSES, REGISTRATIONSNone required.COMPUTER SKILLSMust have basic knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.Internet softwareVISION REQUIREMENTSNo special vision requirements.NOISE LEVELModerate noiseREQUIRED TRAININGNew Hire OrientationAB-1343: Sexual Harassment Prevention trainingMandated ReporterCOMPENSATION:$18.47 USD - $21.18 USDIn accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.BENEFITS:Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New YearExcellent medical, dental, and vision insurance for eligible employees and qualified dependents403b Retirement Plan with employer contribution for eligible employeesUp to $4,500 in tuition reimbursement per calendar yearEligible for the Public Service Loan Forgiveness programFlexible Spending Account (FSA) & Health Savings Account (HSA)Employer paid Life and AD&D InsuranceVoluntary Supplemental InsuranceOpportunity for growth & advancementProfessional development & continued trainingTeam building & bonding through company sponsored events & activitiesCONTINGENCIES:Influenza immunization or declinationCOVID-19, MMR and Tdap immunizationsEducation verificationReference checkBackground fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social ServicesDrug and alcohol screeningTuberculosis screening