* Performs a variety of basic administrative tasks related to the upkeep of the department.* Sets up, pulls and files client and other records as requested.* Performs a variety of routine data entry tasks ensuring accuracy and completeness.* Answers telephone and refers callers to staff, as appropriate; answers questions from clients and other visitors as able; refers clients to other resources.* Sorts, copies and collates forms and documents as needed.* Opens, date stamps and distributes mail; prepares outgoing mail.* 1 year of clerical/data entry experience.* High school diploma or general education degree (GED) required.* This position may require some travel.* Ability to work effectively with others in pursuit of a common goal.* Ability to be flexible and work in a changing environment.* Spanish / English bilingual preferred and/or *required* by some programs and locations* Ability to handle confidential information.* Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities* Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.* Sensitivity to service population’s cultural and socioeconomic characteristics.* Excellent verbal and written communication skills.* Punctual and dependable attendance.* Reliable transportation to and from worksites as needed.* Must have intermediate knowledge of programs in a Windows environment.* Database software* Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year* Excellent medical, dental, and vision insurance for eligible employees and qualified dependents* 403b Retirement Plan with employer contribution for eligible employees* Up to $4,500 in tuition reimbursement per calendar year* Eligible for the Public Service Loan Forgiveness program* Flexible Spending Account (FSA) & Health Savings Account (HSA)* Employer paid Life and AD&D Insurance* Voluntary Supplemental Insurance* Opportunity for growth & advancement* Professional development & continued training* Team building & bonding through company sponsored events & activities* Influenza immunization or declination* COVID-19, MMR and Tdap immunizations* Education verification* Reference check* Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services* Drug and alcohol screening* Tuberculosis screeningChildren’s Institute (CII) believes that all children and families have boundless potential to achieve emotional well-being and educational success, which build pathways to economic mobility and lifelong health. Using a whole family, two-generation approach, CII offers education, counseling services, parenting support, convening spaces and enrichment programs in the community, at our early education centers, K-12 schools, and neighborhood hubs.Our employees value passion, partnership, innovation and equity. If meaningful work and a vibrant culture are important to you, you're in the right place. Join our team and change the world!