Receptionist

Lensa; Lexington (VA); Remote; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and inclusive team as a Client Service Professional at a leading tax service provider. This role offers the opportunity to make a real impact by helping clients navigate their financial decisions with confidence. You will be the first point of contact, providing exceptional customer service and building lasting relationships with clients. Embrace the chance to work in a supportive environment that values diversity and fosters growth. If you are passionate about helping others and thrive in a fast-paced setting, this position is perfect for you. Enjoy the flexibility of working from home while contributing to a company that prioritizes employee well-being and community connection.

Benefits

Employee Assistance Program

Wellbeing Program

Neurodiversity and Caregiver Support

Various Discounts

Medical Coverage

401k Retirement Savings Plan

Employee Stock Purchase Plan

Qualifications

• Experience in a fast-paced customer service environment is essential.
• Strong organizational and time-management skills are required.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Maintain office cleanliness and organization.

Skills

Customer Service Experience

Organizational Skills

Time Management

Multi-tasking

Sales/Marketing Experience

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Entry Level Sales - Paid Weekly - Work from Home

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

Job ID: 549313BR

City: Lexington

It would be even better if you also had...

• High school diploma or equivalent
• Sales/marketing experience

Why Work for Us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

What you'll bring to the team...

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Your Expertise:

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office