Receptionist

Geneva Lake Manor; Lake Geneva (WI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision, &c

401K with company match

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Employee Referral Program

Advance Pay Option

Job summary

Geneva Lake Manor is a skilled nursing and rehab community in Lake Geneva, WI, seeking a friendly Front Office Receptionist to be the first point of contact every other weekend. The role involves general office support, clerical tasks, and greeting residents, visitors, and staff with a professional demeanor.

Starting wage ranges from $16.00 to $19.00 per hour, dependent on experience, with benefits including medical/dental/vision, 401K, and more.

Qualifications

• Must have fast and accurate typing skills and strong organizational abilities.
• Knowledge of typical office equipment and supplies.
• Comfortable meeting and assisting residents, staff, visitors and family members.
• Strong customer service mindset and professional appearance.

Responsibilities

• Maintain a clean, orderly front office area.
• Answer and route telephone calls to the proper department or take messages.
• Perform general typing duties as assigned.
• Inform social services or activity directors when flowers are delivered and handle distribution if needed.
• Assist with employment applications and coordinate interviews with the appropriate supervisor.
• Welcome and assist new residents and visitors; guide tours when needed.
• Support HR tasks and ensure visitors are screened on arrival.
• Provide a positive first impression and maintain a professional receptionist area.

Skills

Typing skills

Organizational skills

Office equipment knowledge

Public interaction

Education

High school diploma

Job description

Job Summary:

We are currently recruiting for an energetic, outgoing, professional customer service focused Front Office Receptionist to be the first point of contact for our facility every other weekend. The Front Office Receptionist will provide general office support with a variety of clerical activities and related tasks.

"COME BE PART OF A GREAT TEAM!"

Geneva Lake Manor is a highly respected Skilled Nursing and Rehab Community, with a reputation for providing quality care to seniors in Lake Geneva and surrounding communities for more than 35 years. For additional information about Geneva Lake Manor, please visit our website at http://www.genevalakemanor.org.

We Offer a Competitive Wage and Benefits that Include:

• Starting Wage is $16.00 - $19.00 hour dependent on experience
• Insurance (Medical, Dental, Vision, Life/ADD, Short Term Disability, Accident, ect.)
• 401K (with company match)
• Flexible Spending Accounts (Medical and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Referral Program
• Advance Pay Option

Qualifications:

• Must be at least 18 years of age
• Must be a high school graduate
• Must have typing and organization skills
• Must be able to meet the public
• Must have knowledge of office equipment and supplies
• Must have sincere desire to work with residents, staff, visitors, and family members
• Must be able to intermittently stand, walk and sit 6-8 hours in an 8-hour day
• Must be able to occasionally bend, squat and twist body
• Must be able to lift a maximum of 20# with frequent lifting and/or carrying of objects up to 10#

Responsibilities:

• Maintain work area in a clean and orderly manner
• Answer all telephone calls coming into the facility. Direct them to the proper department or take messages as appropriate
• Complete general typing duties as assigned
• Inform social services director or activity director when flowers are delivered. If unavailable, handle distribution personally.
• Work with employment applications, instructing them on proper procedure for filling out applications. Contact appropriate department supervisor for interviews.
• Assist/Direct new residents when they arrive
• Assist with tours of facility
• Assist HR (Human Resources) with tasks
• Ensure visitors screen in when they arrive
• Welcome all visitors, applicants, salespeople, etc. Remember that they get their first impression of the facility from you - be sure it is a positive first impression.
• Always be aware that the receptionist area is accessible to everyone, and it must be maintained professionally at all times
• Use paging system professionally at all times in locating individuals or making necessary announcements. Remember that your voice is heard by everyone present in the facility.
• All other duties assigned by the office manager or administrator.

What you can expect from us upon receipt of your application:

• Hiring manager will contact you within 1-2 business days of your application submission
• Complete an interview and meet with immediate supervisor
• Upon receiving the job offer, review job description, and complete new hire tasks and onboarding paperwork (via the Paycor App)
• Receive name badge, keys, and tour of the facility
• Receive continued training until you are comfortable