Receptionist

Lexus of Jacksonville; Jacksonville (FL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Short- and Long-Term Disability

Paid Basic Life Insurance

401(k) Plan

Personal Time Off

Paid Training

Employee vehicle purchase plans

Health and wellness and Sundays off

Zusammenfassung

Lexus of Jacksonville is seeking energetic, service-minded team members to deliver premium customer experiences and build lasting relationships with customers and colleagues.

As a family-owned dealership, we emphasize safety, integrity, courtesy, presentation and efficiency, with opportunities for growth within the organization. Join a supportive team that values professionalism and teamwork.

Qualifikationen

• Proficient with Microsoft Office; basic computer skills.

Aufgaben

• Calculate the customer’s bill using the dealership’s computer system.
• Receive payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumer to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer to the appropriate person for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, minimizing hold time.
• Assist managers with clerical duties as needed.
• Be friendly, professional, courteous and efficient with customers and employees.
• Familiarize yourself with department structures and internal procedures for assisting customers efficiently.

Kenntnisse

MS Office

Jobbeschreibung

Fields Lexus of Jacksonville is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Please join us in our efforts to provide premium customer service experience and create life-long relationships with our customers and fellow team members.

As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency. We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization.

https://fieldsautogroup.hireology.careers/

What We Offer

• Medical
• Dental
• Vision
• Short- and Long-Term Disability
• Paid Basic Life Insurance
• 401(k) Plan
• Personal Time Off
• Paid Training
• Employee vehicle purchase plans
• Health and wellness and Sundays off

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Acceptable motor vehicle driving record according to dealership guidelines