Receptionist

Hurst Animal Clinic, LLC

Hurst (TX)

On-site

USD 20,664 - 27,552

Full time

14 days+

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Benefits offered by this job

Pet care discount

Teladoc access

401(k) retirement options

Life Insurance

Disability coverage

Job summary

Mission Pet Health is seeking a friendly Receptionist to be the Director of First Impressions, manage a multi-line phone system, greet clients, and support compassionate care. You will handle appointment scheduling, medical records, and basic financial transactions to keep the hospital running smoothly.

Ideal candidates love animals, have strong communication skills, and can multitask in a fast-paced environment.

Qualifications

A passion for providing excellent customer service and love for animals.
Exceptional communication skills under stress with a positive attitude.
Strong organizational skills and ability to multitask in a fast-paced environment.
Flexible schedule including some weekends and holidays.
Experience with veterinary software is preferred.

Responsibilities

Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure interactions reflect compassionate care.
Coordinate care by maintaining accurate medical records, scheduling appointments, and handling financial transactions to keep the hospital running smoothly.
Educate clients on preventative care to support pet wellness and hospital services.
Provide a compassionate, empathetic presence to every client and pet, treating each animal with care.

Skills

Customer service

Excellent communication

Organizational skills

Team player

Weekend/holiday availability

Veterinary software

Tools

Veterinary software

Job description

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder – sometimes these messages get filtered out.

Your Impact as a Receptionist

Be the Director of First Impressions: You’ll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
A collaborative, team‑first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
The pay range for this position is $15–$20 per hour based on experience.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401(k) retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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