Receptionist

Creative Solutions Services, LLC; Holtwood (PA); On-site; USD 30,000 - 40,000; Part time

Job summary

Creative Solutions Services, LLC seeks a friendly receptionist at Muddy Run Visitor Center, Holtwood, PA. This contract position handles front-desk duties, visitor guidance, and administrative tasks to support recreation programs.

Responsibilities include answering calls, greeting guests, data entry, creating promotional materials, and coordinating events with staff. Strong communication and Office 365 skills are essential for success.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year experience in a receptionist or customer service role.
• Strong verbal and written communication skills.
• Proficient typing and data entry.
• Familiarity with Microsoft Office 365 (Outlook, Excel, PowerPoint, Word, Teams, ShareFile).
• Ability to work independently and as part of a team.
• Any equivalent combination of training, education, and/or experience that meets the minimum qualifications.

Responsibilities

• Answer and route telephone calls and emails; maintain a call log using Excel
• Greet and assist visitors with inquiries and directions
• Maintain cleanliness and organization of lobby, reception, and display areas
• Perform typing and data entry tasks
• Assist with filing and copying of documents (electronic and hardcopy)
• Create promotional materials such as ads, flyers, PowerPoint presentations, yard signs, and logbooks
• Support the Licensing and Recreation Department with contests and public events
• Coordinate with staff on event logistics and visitor services

Skills

Verbal and written communication

Typing and data entry

MS Office 365

Teamwork

Independent work

Education

High School Diploma or GED

Tools

Microsoft Office 365 (Outlook, Excel, PowerPoint, Word, Teams, ShareFile)

Job description

Contract position

Job Title: Receptionist

Work Location: Muddy Run Visitor Center, Holtwood, PA

Schedule: Monday through Friday, 9:00 AM - 5:00 PM

Additional Hours: Weekends and evenings may be required

Position Summary

The receptionist serves as the first point of contact for visitors and callers at the Muddy Run Visitor Center and may be assigned to work at the Conowingo Visitors Center as needed. This role supports daily operations, assists with public engagement, and contributes to recreational programming and administrative tasks.

Essential Functions

• Answer and route telephone calls and emails; maintain a call log using Excel
• Greet and assist visitors with inquiries and directions
• Maintain cleanliness and organization of lobby, reception, and display areas
• Perform typing and data entry tasks
• Assist with filing and copying of documents (electronic and hardcopy)
• Create promotional materials such as ads, flyers, PowerPoint presentations, yard signs, and logbooks
• Support the Licensing and Recreation Department with contests and public events
• Coordinate with staff on event logistics and visitor services

Minimum Qualifications

• High School Diploma or GED
• At least one (1) year of experience in a receptionist or customer service role
• Strong verbal and written communication skills
• Proficiency in typing and data entry
• Familiarity with Microsoft Office 365 (Outlook, Excel, PowerPoint, Word, Teams, ShareFile)
• Ability to work independently and as part of a team
• Any equivalent combination of training, education, and/or experience that meets the minimum qualifications