Receptionist

Bupa UK; Highgate (VT); On-site; USD 24,606 - 26,456; Part time

Benefits offered by this job

Free healthcare access

Annual allowance for Bupa products

Early access to earned wages

28 days holiday

Sick pay scheme

Service rewards

Free meal per shift

Interest-free travel loan

Pension plans

Parental leave schemes

Menopause Plan

Gym discounts

Job summary

Bupa UK is looking for a Weekend Receptionist for The Highgate Care Home in Highgate, Vermont, US. The role involves acting as the first point of contact for visitors, managing enquiries, and supporting the Home Manager with clerical duties.

As a successful candidate, you will have experience in providing excellent customer service, being friendly, and approachable while managing a busy environment. The position offers a part-time schedule, primarily on weekends, with competitive pay and numerous benefits including healthcare support, holiday allowance, and rewards for long service.

Qualifications

• Experience as a Receptionist with excellent customer service skills.
• Ability to manage a varied workload while maintaining a caring attitude.

Responsibilities

• Act as the first point of contact for all visitors to the home.
• Manage new enquiries and provide support face-to-face and over the phone.
• Conduct show-arounds and maintain paperwork.

Skills

Customer service experience

Organised

Friendly and approachable

Job description

Weekend Receptionist

The Highgate Care Home, 12 Hornsey Ln, London N6 5LX

Job Description

CQC rating: Good

Carehome.co.uk rating: 9.6 / 10

Salary: £13.30 - £14.30 per hour depending on experience

Perm contract – Saturday & Sunday 9am - 5pm

Responsibilities

• Act as the first point of contact for all visitors to the home
• Take responsibility for managing new enquiries
• Provide advice and support both face‑to‑face and over the phone
• Conduct show‑arounds within the care home
• Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed

Key Skills / Qualifications

You have worked as a Receptionist before and have experience providing excellent customer service. You are friendly, approachable, organised, and able to build strong relationships with residents, their families and internal teams. You are dedicated, efficient, and can handle a varied workload while maintaining a caring attitude that underpins everything you do.

Benefits

• My Healthcare – free access to 24/7 support, advice, and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance that can be redeemed against a range of Bupa healthcare products, approximate value £350
• Wagestream – early access to up to 40% of earned wages within minutes
• 28 days holiday
• Sick pay scheme in addition to statutory sick pay to provide financial support during longer absences
• Long service rewards – e‑cards, extra holidays and money for each milestone at Bupa
• Free meal on every shift
• Interest‑free annual travel loan to purchase public transport season tickets
• Bupa pension plans – find out more on the career site
• Parental leave – schemes for adoption, birth parents and co‑parents – find out more on the career site
• Menopause Plan – designed to empower women to seek advice, choose treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Additional Information

This role is not at or above RQF Level 3 and is not included under the UK’s Points Based Immigration System for sponsorship by an employer.

Time Type: Part time

Job Area: Care Home – Facilities & Home Support

Location: The Highgate

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and will provide reasonable adjustments as part of our recruitment process.