Hospitality Assistant

Bupa UK; Wimbledon (ND); On-site; USD 20,275 - 28,877; Part time

Benefits offered by this job

Free access to 24/7 healthcare support

Annual allowance against Bupa healthcare products

Wagestream – early access to earnings

28 days holiday

Sick pay scheme

Long service rewards – ecards, holidays, money

Free meal on every shift

Interest-free annual travel loan

Bupa pension plans

Parental leave

Menopause plan

Discounts at gyms and fitness facilities

Job summary

Bupa UK is looking for a part-time Hospitality Assistant at Heathland Court Care Home in Wimbledon. The role requires providing excellent customer service to residents, ensuring food presentation quality, and cleaning dining areas. Candidates should have customer-facing experience and a Basic Food Hygiene Certificate. Benefits include healthcare support, annual holiday, and more. This position supports the diversity and inclusion principles of Bupa.

Qualifications

• Experience in a customer‑facing environment.
• Basic Food Hygiene Certificate required.
• Strong communication skills; willingness to help the wider team.

Responsibilities

• Provide excellent customer service to all residents.
• Ensure high quality food presentation at all times.
• Serve meals and drinks to residents in dining areas and to their rooms.
• Clean the dining area, ensuring it is tidy and presentable.
• Serve refreshments outside of meal times to residents, relatives and visitors as required.

Skills

Customer service experience

Strong communication skills

Education

Basic Food Hygiene Certificate

Job description

Hospitality Assistant

Heathland Court Care Home, Wimbledon, London SW19 5NJ

Job Description

Permanent Part Time 18 hours, 8am – 2pm, alternate weekends required. Salary £13.10 per hour.

Responsibilities

• Provide excellent customer service to all residents.
• Ensure high quality food presentation at all times.
• Serve meals and drinks to residents in dining areas and to their rooms.
• Clean the dining area, ensuring it is tidy and presentable.
• Serve refreshments outside of meal times to residents, relatives and visitors as required.

Qualifications

Experience in a customer‑facing environment.

Basic Food Hygiene Certificate.

Strong communication skills; willingness to help the wider team.

Benefits

• My Healthcare – free access to 24/7 support, remote GP appointments, physiotherapy, mental health support.
• Annual allowance to redeem against Bupa healthcare products (approx value £350).
• Wagestream – early access up to 40% of earned wages.
• 28 days holiday.
• Sick pay scheme (additional to statutory sick pay).
• Long service rewards – ecards, extra holidays, money.
• Free meal on every shift.
• Interest‑free annual travel loan.
• Bupa pension plans.
• Parental leave – schemes for adoption, birth parents, co‑parents.
• Menopause plan.
• Discounts at gyms and fitness facilities across the UK.

EEO Statement

We encourage all of our people to “Be you at Bupa”, champion diversity, and support a range of backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer and aims to provide reasonable adjustments during recruitment for disabled applicants.

Immigration Note

This role is not at or above RQF Level 3 and is not included under the UK’s Points‑Based Immigration System for sponsorship by an employer.