Receptionist

West-River-Health-Services; Hettinger (ND); On-site; USD 21,000 - 30,000; Full time

Job summary

West River Health Services is seeking an administrative registration clerk to ensure accurate patient intake and billing. The role involves front-desk interactions, verifying demographic and insurance information, collecting co-pays, and coordinating scheduling within clinic and hospital settings.

Responsibilities include accepting documents, answering calls, and routing inquiries while following established provider guidelines.

Qualifications

• High school diploma or equivalent preferred.
• No experience required; one year preferred.

Responsibilities

• Completes thorough registration and check-in to allow for proper billing of medical services in both the clinic and/or hospital locations.
• Verify all patient demographic information and update, as needed, as well as scanning in proper identification.
• Verify patient insurance eligibility and scan in insurance cards.
• Collect co-pay and accept payment on accounts, as required.
• Collect necessary registration forms from patients.
• Answer incoming telephone calls, providing the needed assistance or transferring the calls to the appropriate individual.
• May help with scheduling patient appointments by adhering to guidelines established by providers.
• Perform all other administrative functions, as necessary or directed.

Education

High school diploma or equivalent

Job description

West River Health Services is a mission-driven Critical Access Hospital and Rural Health Clinic serving the residents of southwestern North Dakota. Guided by our core values of Excellence, Innovation, Compassion, and Respect, we're committed to providing the kind of quality health care typically found in larger cities, delivered with small-town friendliness and individual care. We believe our employees are the foundation of that commitment, working together to deliver safe, high-quality, patient-centered care.Job SummaryCompletes thorough registration to allow for proper billing for medical services. Also communicates effectively through phone and face to face contact with patients and visitors of the medical facility. Schedules patients for medical services provided in the clinic and hospital setting.Key ResponsibilitiesCompletes thorough registration and check-in to allow for proper billing of medical services in both the clinic and/or hospital locations.Verify all patient demographic information and update, as needed, as well as scanning in proper identification.Verify patient insurance eligibility and scan in insurance cards.Collect co-pay and accept payment on accounts, as required.Collect necessary registration forms from patients.Answer incoming telephone calls, providing the needed assistance or transferring the calls to the appropriate individual.May help with scheduling patient appointments by adhering to guidelines established by providers.Perform all other administrative functions, as necessary or directed.High school graduate or equivalent preferredNo experience required; one year preferredMonday-Friday, 8am-5pm - Rotating Saturdays, 8am-12pmWest River Health Services is an Equal Opportunity Employer.