Receptionist

H&R Block

Hannibal (MO)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Employee Assistance Program

Wellbeing program

Various discounts on items and services

Medical coverage

401k Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

A leading tax preparation service in Hannibal, MO is seeking a seasonal Client Service Professional/Receptionist. Role involves engaging clients, scheduling appointments, and ensuring quality service. Candidates should have strong customer service skills, flexibility in scheduling, and proficiency in Microsoft Office. Join us to make an impact in clients' financial decisions and experience a supportive work culture.

Qualifications

Experience working in a fast-paced environment.
Previous experience in a customer service environment.

Responsibilities

Answer phones and greet clients in a friendly manner.
Match clients with the best-suited tax professional.
Schedule clients as per their preference.
Ensure clients' needs are met during service.
Maintain office cleanliness and organization.
Perform other duties as assigned.

Skills

Customer service

Ability to multi-task

Strong organizational skills

Computer proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Overview

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Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

It would be even better if you also had...

High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience

What you'll bring to the team...

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all clients needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned

Your Expertise

Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office

Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
Click here to checkout all available benefits.

The Community You Will Join
At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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