Receptionist

Service Corporation International; Driftwood Acres (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Service Corporation International in Hollywood, FL is seeking an experienced Administrative Assistant to provide support to funeral home, cemetery, or crematory operations. You will schedule meetings, handle travel, prepare reports, and manage invoices and expenses with discretion and empathy in a fast-paced environment.

The role requires high school diploma and at least three years in a customer-focused setting, strong computer and typing skills, and the ability to maintain confidential

Qualifications

• High school diploma or equivalent.
• 3 years of experience in a customer-focused, fast-paced professional environment.
• Strong computer, internet and word processing skills.
• Ability to handle confidential information with discretion.
• Effective written and verbal communication skills.
• High level of compassion and integrity in interactions.
• Ability to follow instructions and work with minimal supervision.

Responsibilities

• Schedule meetings and make travel arrangements.
• Plan events and complete management expense reports.
• Respond to inquiries in writing and verbally; generate reports.
• Enter contract details into information system and maintain related documents.
• Process accounts payable and other accounting support tasks.
• Receive calls and assist callers, directing to appropriate team members.
• Schedule call-in appointments for Sales Files and maintain customer information.
• Maintain office and facility supplies and equipment.
• Administer HR processes including new hire paperwork and background checks.
• Maintain compliance with policies and SOX; support audits.
• Train others on policies, procedures and new company initiatives.

Skills

Advanced computer skills

Typing 40-60 wpm

Office equipment

Confidential information

Written & verbal communication

Compassion & integrity

Follow instructions

Education

High school diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

JOB RESPONSIBILITIES

• Schedules meetings
• Makes travel arrangements
• Plans events
• Completes management expense reports
• Responds to inquiries in writing and or verbally
• Pulls monthly reports
• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
• Schedules call-in appointments for Sales Files and maintains customer information
• Maintains office and facility supplies as well as fax machines, copiers and network printers
• Prepares daily schedules
• Administers HR processes including new hire paperwork, background checks and bonus processing
• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
• Trains others on policies, procedures and new company initiatives
• Maintains a friendly attitude offering assistance and guidance to all persons entering the location

MINIMUM REQUIREMENTS

• Education: High school diploma or equivalent
• Experience: 3 years of experience working in a customer-focused and fast-paced professional environment

Knowledge, Skills and Abilities

• Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills
• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
• Ability to handle confidential and sensitive information with discretion
• Effective communication skills, both orally and in writing
• High level of compassion and integrity
• Ability to follow instructions and work with minimal supervision

Postal Code: 33024 Category (Portal Searching): Administration and Clerical Job Location: US-FL - Hollywood

SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.