Receptionist

Life Care Centers of America; Denver (CO); On-site; USD 21,000 - 32,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist for the night shift. The role involves greeting visitors, answering phones, and providing clerical support in a post-acute care environment.

The ideal candidate will have a high school diploma or equivalent, with a secretarial program or clerical experience. Proficiency in Word, Excel, and email is required, along with the ability to follow company policies and maintain confidentiality.

Qualifications

• High school graduate or equivalent.
• Secretarial program from accredited college or university OR minimum 6 months clerical experience.

Responsibilities

• Serve as first point of contact for visitors and callers.
• Operate facility phone and paging system.
• Provide excellent customer service to patients and guests.
• Assist in evacuation of patients when needed.
• Maintain professional relationships with associates and vendors.

Skills

Microsoft Word

Microsoft Excel

Email

Education

High school diploma

Secretarial program or clerical experience

Tools

None

Job description

• PRN Position Night Shift
• Flexible and willing to pick up additional shifts when available.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care'sCodeand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer