Receptionist

Mission Pet Health; Denver (CO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc access

Job summary

Rising Sun Animal Care in Denver, CO, is seeking a Receptionist to manage a multi-line phone system, greet clients, and support the front desk with scheduling and billing. You will maintain medical records and assist with coordinating care for our small animal patients in a high-volume clinic.

The role emphasizes superb customer service, strong communication, and the ability to educate clients on preventive care.

Qualifications

• Excellent customer service and communication skills.
• Ability to stay organized and multitask in a fast-paced setting.
• Passion for animals and compassionate care.
• Willingness to work 8AM–6PM with Saturday availability.

Responsibilities

• Direct the first impression with a multi-line phone system and friendly greeting.
• Maintain accurate medical records, manage appointments, and handle financial transactions.
• Educate clients on preventive care to support pet wellness.
• Provide a calm, empathetic presence for clients and patients.

Skills

Customer service

Communication

Multitasking

Team player

Veterinary software

Tools

Veterinary software

Job description

At Rising Sun Animal Care, our mission is to treat every pet like our own while serving as your neighborhood’s favorite full-service vet. Since 2010, we have built a reputation for providing comprehensive veterinary care, reflected in our exceptional 4.8-star Google rating, which demonstrates the trust the Denver community places in us. We prioritize a supportive environment where every teammate feels valued and can truly succeed. If you are looking for a place where your skills in advanced medicine and compassionate care are celebrated daily, this is your opportunity. As a teammate at Rising Sun Animal Care, you are joining a culture dedicated to growth and support. While focused on providing excellent care locally in Denver, we are part of a network that ensures you have access to extensive educational resources and mentorship opportunities, allowing you to consistently grow in your profession. We are committed to helping you do your best work, offering structured programs designed to help all teammates achieve their career goals, whether that means advancing your medical knowledge or moving into leadership roles. You will be practicing high-quality, comprehensive small animal medicine encompassing everything from wellness and prevention to advanced surgical procedures. Our facility is equipped to handle testing and diagnostics, ensuring we can provide critical, same-day care for our patients, with same-day appointments often available. You will be instrumental in delivering advanced care and managing emergency cases, utilizing the resources necessary to make rapid, informed decisions for your patients. We are proud to be a trusted provider of essential medical services, allowing you to continually sharpen your skills across the full spectrum of veterinary practice. Located in Denver, Colorado, you will find yourself in a dynamic and vibrant community that offers an unparalleled quality of life. Known for its 300 days of sunshine, Denver provides easy access to the Rocky Mountains, world-class hiking, skiing, and abundant outdoor recreation, making it ideal if you appreciate adventure outside the hospital walls. Denver also boasts a thriving metropolitan scene with diverse culinary options, cultural centers, and professional sports. This location ensures you get the best of both worlds—a highly supportive professional community at the clinic and an exciting, active lifestyle right outside your door.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Able to work 8AM-6PM and have Saturday availability.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.