Receptionist

Jetro Restaurant Depot; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Match

Paid Time Off

Six company holidays

Job summary

Jetro Restaurant Depot is seeking a Receptionist to manage front-desk operations and serve as the professional contact for customers and internal teams. The role emphasizes accurate documentation, organized communications, and efficient service in a retail/warehouse environment.

The position requires prior reception or administrative experience, strong communication, and the ability to multitask in a fast-paced setting, with proficiency in Microsoft Office.

Qualifications

• Experience in reception, admin, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and organizational abilities.

Responsibilities

• Manage front-desk operations to ensure coverage during business hours.
• Greet and assist customers, vendors, and visitors professionally.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records per company standards.
• Ensure compliance with required documentation and posting requirements.

Skills

Reception experience

Communication skills

Multi-tasking

Attention to detail

MS Office

Tools

Microsoft Office

Job description

Job Summary

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Job Details

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Key Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours
• Greet and assist customers, vendors, and visitors in a professional and efficient manner
• Answer and direct incoming calls to appropriate departments or personnel
• Maintain accurate documentation and records in accordance with company standards
• Ensure compliance with required documentation and posting requirements
• Monitor and organize incoming and outgoing communications, including messages and inquiries
• Assist with coordinating internal communication between departments
• Maintain cleanliness, organization, and overall presentation of the reception area
• Identify and elevate operational issues, documentation concerns, or compliance gaps

Qualifications

• Previous experience in reception, administrative, or customer service roles
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong attention to detail and organizational abilities
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Preferred Qualifications

• Experience in a retail or warehouse environment
• Familiarity with administrative processes and documentation requirements
• Experience handling high-volume customer or call interactions

Work Environment / Expectations

Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms

Job Ref #: 9b18f940-b351-470d-95f7-c640c905375d

Date Posted: 2024-12-16