Receptionist

Novara Healthcare Services; City of Hornell (NY); Presencial; USD 18.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid time off (PTO)

Health insurance (Health, Vision, Dent

401(k)

Employee perks including discount

Descripción de la vacante

The Grand Rehabilitation and Nursing at Maple City in Hornell, NY is seeking a Part-time Receptionist to warmly welcome visitors, residents, and family members. The role includes answering phones, providing information on services and visiting hours, and supporting daily front-desk operations.

Pay rate is $16.00 per hour with a Tue. & Thu. 8am-4pm shift (2 days per week). It offers weekly pay, PTO, health insurance options, and 401(k) benefits in a collaborative senior-care setting.

Formación

• Experience in hospitality, seniors care, health care and service delivery preferred.
• Customer service/hospitality background preferred.
• Strong communication skills required.
• Ability to work well with others in a fast-paced environment.

Responsabilidades

• Greet visitors, residents, and family members warmly and provide information about services and policies.
• Answer phones, take messages, and direct inquiries to the appropriate staff.
• Oversee sign-in/sign-out of visitors and maintain reception area.

Conocimientos

Hospitality experience

Customer service

Strong communication

Team player

Descripción del empleo

The Grand Rehabilitation and Nursing at Maple City is seeking a Part-time Receptionist to join our team!

Location: Hornell, NY

Pay rate: $16.00 hour

Shift: Tues. & Thurs. 8am-4pm (2 days a week)

Position Overview:

We are currently seeking aReceptionistto welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies.

Receptionist Responsibilities Include:

• Greeting and Assisting Visitors:Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.
• Answering Phones and Managing Inquiries:Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
• Check-in and Check-out Procedures:Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
• Mail and Package Handling:Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
• Emergency Response:Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
• Coordinating with Staff and Residents:Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
• Maintaining Reception Area:Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
• Crisis Management:Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
• Adherence to Policies and Regulations:Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
• Training and Orientation:Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

• Experience with hospitality, seniors, health care and service deliverypreferred.
• Customer Service/Hospitality background preferred.
• Strong communication skills required.
• Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

• Professional Growth & Stability
• Weekly Pay
• Paid Time Off (PTO)
• Health insurance (Health, Vision, Dental)
• 401(k)
• Employee “perks” including discount programs.
• Innovative Training Programs & much more!