Receptionist

Manor Lake Bridgemill; Canton (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Manor Lake Bridgemill in Canton, GA is seeking a warm, professional front desk associate to greet residents, families and visitors. You will answer calls, assist with inquiries, and maintain residency records.

This role requires English fluency, a neat appearance and a patient, friendly demeanor toward the elderly. Training is provided to ensure excellent community service and smooth daily operations.

Qualifications

• Must read, write, speak and understand English.
• Must be 18 years of age or older.
• Computer literate.
• Must dress professionally as directed by management.
• Patience, tact, enthusiasm and positive attitude toward the elderly.
• Personable, friendly and enjoys smiling.

Responsibilities

• Smiles and extends a warm and friendly welcome to everyone entering the Community. If the individual has to wait in lobby, offers them something to drink and/or eat.
• Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs them to the proper department personnel.
• Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information.
• Maintains current list of residents and maintain Resident Registry.
• Receives request for maintenance work, completes work orders and gives to maintenance.
• Keeps record of all cash received at front desk. This includes moneys received from employee meals, postage copies etc, to be submitted to bookkeeping on a monthly basis.
• Any other tasks, assignments, projects or requests as deemed by management.
• Appropriately addresses every individual leaving the Community as directed by management.

Skills

Customer service

Communication

English fluency

Microsoft Office

Professional appearance

Education

High school diploma

Tools

Microsoft Office

Job description

Purpose

To maintain a good relationship with residents, patients, employees and other persons to whom contact is made.

Essential Functions

Job Functions

• Smiles and extends a warm and friendly welcome to everyone entering the Community. If the individual has to wait in lobby, offers them something to drink and/or eat.
• Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs them to the proper department personnel.
• Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information.
• Maintains current list of residents and maintain Resident Registry.
• Receives request for maintenance work, completes work orders and gives to maintenance.
• Maintains daily check on all residents.
• Maintains a resident absentee register.
• Has outside contractors, deliverymen, service men and visitors sign in and out in a daily journal.
• Makes copies on copy machines for residents and staff as appropriated.
• Sends all fax copies for residents and staff as appropriate.
• Keeps record of all cash received at front desk. This includes moneys received from employee meals, postage copies etc, to be submitted to bookkeeping on a monthly basis.
• Any other tasks, assignments, projects or requests as deemed by management.
• Appropriately addresses every individual leaving the Community as directed by management.

Qualifications

• Must be 18 years of age or older.
• Must read, write, speak and understand English.
• Computer literate.
• Must dress professionally as directed by management.
• Patience, tact, enthusiasm and positive attitude toward the elderly.
• Personable, friendly and enjoys smiling.