Concierge

Manor Lake Hamilton Mill; Buford (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Manor Lake Hamilton Mill in Buford, Georgia, is seeking a friendly front desk receptionist to maintain communication with residents, visitors, and staff. Responsibilities include welcoming guests warmly, answering calls, maintaining records, and managing cash at the front desk. The ideal candidate is 18 years or older, fluent in English, and possesses a positive attitude and patience towards the elderly. Enjoys smiling and is personable, ensuring a warm environment for all. A professional appearance is required.

Qualifications

• Must be 18 years of age or older.
• Must read, write, speak and understand English.
• Must dress professionally as directed by management.

Responsibilities

• Welcome everyone entering the community, offering drinks if they wait.
• Answer incoming calls and direct them to appropriate personnel.
• Maintain resident lists and the resident registry.
• Record cash received at the front desk for bookkeeping.

Skills

Patience

Computer literacy

Positive attitude towards the elderly

Friendly demeanor

Job description

Purpose

To maintain a good relationship with residents, patients, employees and other persons to whom contact is made.

Essential Functions

Job Functions

• Smiles and extends a warm and friendly welcome to everyone entering the Community. If the individual has to wait in lobby, offers them something to drink and/or eat.
• Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs them to the proper department personnel
• Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information.
• Maintains current list of residents and maintain Resident Registry.
• Receives request for maintenance work, completes work orders and gives to maintenance.
• Maintains daily check on all residents.
• Maintains a resident absentee register.
• Has outside contractors, deliverymen, service men and visitors sign in and out in a daily journal.
• Makes copies on copy machines for residents and staff as appropriated.
• Sends all fax copies for residents and staff as appropriate.
• Keeps record of all cash received at front desk. This includes moneys received from employee meals, postage copies etc, to be submitted to bookkeeping on a monthly basis.
• Any other tasks, assignments, projects or requests as deemed by management.
• Appropriately addresses every individual leaving the Community as directed by management.

Qualifications

• Must be 18 years of age or older
• Must read, write, speak and understand English.
• Computer literate.
• Must dress professionally as directed by management.
• Patience, tact, enthusiasm and positive attitude toward the elderly.
• Personable, friendly and enjoys smiling.