Receptionist

Great Clips; Burlington (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible scheduling

Team environment

Online Check-In

Great Clips App

Medical benefits

Paid time off

Job summary

Great Clips Burlington is seeking a receptionist to be the welcoming face of the salon and to help manage appointments and guest flow. You will greet clients warmly, assist stylists, and support daily salon operations in a fast-paced environment.

The role emphasizes strong customer service, organization, and teamwork, with opportunities for growth within the salon network and exposure to innovative salon technology.

Qualifications

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.

Responsibilities

• Manage appointments and greet clients at the front desk.
• Support stylists and salon management throughout the day.
• Ensure smooth salon operations and a positive customer experience.
• Stand and be active during shifts as required.

Skills

Customer service

Communication

Organization

Team player

Job description

Burlington 1448 S Teut Rd Burlington, Wisconsin

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day.

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

Join our thriving salon as a receptionist! We're seeking a dynamic individual to be the welcoming face of our bustling establishment. As we continue to grow, you'll play a pivotal role in managing appointments, greeting clients with warmth, and ensuring smooth salon operations. This is an exciting opportunity to be part of a fast-paced, energetic team with plenty of room for advancement. If you're organized, personable, and thrive in a busy environment,

Why you’ll love it here

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

• Q: Is this a customer-facing position?
  A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
• Q: Will I be expected to stand during my shift as a receptionist?
  A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
• Q: Do I need salon experience to apply?
  A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• Q: What kind of training is provided for Receptionists?
  A: Receptionists receive training on salon systems, customer service, and daily operations.
• Q: Are there opportunities to grow from Receptionist into other roles?
  A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

“Great Clips® salons offer the training, and the customers are already there. It’s a guaranteed way to start making money right away.”