Receptionist

Great Clips; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Team environment

Online Check-In

Great Clips App

Medical benefits

PTO

Job summary

Great Clips in Pittsburgh is looking for a receptionist to welcome guests, handle front-desk tasks, and keep salon operations running smoothly in a fast-paced environment.

You will need a friendly, professional approach, strong communication, and the ability to stay organized and multitask. Training is provided with opportunities to advance to other salon roles as you gain experience.

Qualifications

• Friendly, professional customer service approach.
• Strong communication skills across multiple channels.
• Ability to stay organized and multitask in a busy salon front desk.

Responsibilities

• Greet customers and manage front-desk workflow.
• Maintain salon area and waiting area.
• Manage check-in/wait times and balance guest flow.

Skills

Customer service

Communication

Organization

Reliability

Teamwork

Tools

Online Check-In

Great Clips App

Job description

You've got passion. Make it work for you.

Shoppes at Brentwood 4225 Brownsville Rd Pittsburgh, Pennsylvania

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

Be the Face of Great Clips!

We're hiring a Receptionist who loves meeting new people and keeping things running smoothly. If you're outgoing, dependable, and enjoy staying busy, this is the job for you!

Be the Face of Great Clips!

We're hiring a Receptionist who loves meeting new people and keeping things running smoothly. If you're outgoing, dependable, and enjoy staying busy, this is the job for you!

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

Why you’ll love it here

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

• Q: Is this a customer-facing position?
  A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
• Q: Will I be expected to stand during my shift as a receptionist?
  A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
• Q: Do I need salon experience to apply?
  A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• Q: What kind of training is provided for Receptionists?
  A: Receptionists receive training on salon systems, customer service, and daily operations.
• Q: Are there opportunities to grow from Receptionist into other roles?
  A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

“Great Clips® salons offer the training, and the customers are already there. It’s a guaranteed way to start making money right away.”

You’ve got talent. Make it work for you.

As a Great Clips® salon stylist, you'll be part of a team that feels like family. And with a built-in customer base, you'll start helping others on day one. So, if connecting with people is your thing, it's time to connect with a Great Clips® salon.

SALON CAREERS - WHAT TO EXPECT

Competitive
Compensation
Structures

Get paid to do what you love

Immediate
Customer Base

Start cutting hair sooner

Ongoing
Development

Learn the latest trends and advanced skills

Schedule
Flexibility

Schedules to fit your lifestyle*

Recognition

Be rewarded for a job well done*

Opportunities abound*

Discounts

Product and tool discounts*

Medical, Dental, and PTO may be available*

Benefits

• Competitive Compensation Structures
• Get paid to do what you love
• Immediate Customer Base
• Start cutting hair sooner
• Ongoing Development
• Learn the latest trends and advanced skills
• Schedule Flexibility
• Schedules to fit your lifestyle*
• Recognition
• Be rewarded for a job well done*
• Opportunities abound*
• Discounts
• Product and tool discounts*
• Medical, Dental, and PTO may be available*

*Each Great Clips® salon is independently owned and operated by local salon owners – compensation, incentives and benefits may vary by location.

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