Receptionist

Great Clips; Niles (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Training provided

Employee benefits may vary by location

Job summary

Great Clips in Niles, Ohio is seeking a friendly receptionist to join our busy salon team. You will greet customers, manage the front desk, and help ensure smooth daily operations in a welcoming environment.

No cosmetology or barber license is required. Training is provided, and you’ll be supported by a team focused on customer care and efficiency at the front desk.

Qualifications

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.
• Comfort using basic technology and learning new systems.
• Team-first mindset and willingness to support salon operations.

Responsibilities

• Greet customers warmly and manage the front desk.
• Keep the salon clean and organized.
• Provide accurate wait times and flow management for guests.
• Learn and use salon systems and processes.

Skills

Customer service

Communication skills

Organization

Reliability

Tech savvy

Job description

You've got passion. Make it work for you.

Shoppes at Niles 5700 Youngstown-Warren Rd Niles, Ohio

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

Do you love meeting new people and creating a welcoming atmosphere? We’re looking for a friendly, organizer, and energetic receptionist to join our busy family-friendly salon!

Why you’ll love it here

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

• Q: Is this a customer-facing position?
  A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
• Q: Will I be expected to stand during my shift as a receptionist?
  A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
• Q: Do I need salon experience to apply?
  A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• Q: What kind of training is provided for Receptionists?
  A: Receptionists receive training on salon systems, customer service, and daily operations.
• Q: Are there opportunities to grow from Receptionist into other roles?
  A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

\"Great Clips® salons offer the training, and the customers are already there. It’s a guaranteed way to start making money right away.\"

You’ve got talent. Make it work for you.

As a Great Clips® salon stylist, you'll be part of a team that feels like family. And with a built-in customer base, you'll start helping others on day one. So, if connecting with people is your thing, it's time to connect with a Great Clips® salon.

SALON CAREERS - WHAT TO EXPECT

NOT READY TO APPLY?

Medical, Dental, and PTO may be available*

* Each Great Clips® salon is independently owned and operated by local salon owners – compensation, incentives and benefits may vary by location.