Receptionist

CenterWell Senior Primary Care; Augusta (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Short-term disability

Long-term disability

Life insurance

Job summary

CenterWell Senior Primary Care in Augusta, GA is seeking a patient‑facing receptionist at our West Augusta Clinic. You will report to the Center Administrator and handle front desk duties, patient check‑in, scheduling, basic medical records, and insurance verification.

The role supports a care team, requires a high school diploma and EMR experience, and may involve some billing tasks. Schedule is 8:00 AM–5:00 PM, Monday–Friday, with eligibility for a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 1+ years of medical reception experience required.
• Knowledge of Medical Terminology required.
• Experience with EMR Systems (Electronic Medical Records) required.

Responsibilities

• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Greets visitors and manages visitor passes and logs.
• Responds to routine inquiries about location, hours, contact details.
• Assists with mail, scheduling rooms, filing, and document management.
• Schedules appointments and coordinates with medical staff to optimize calendars.
• Handles billing and payments, including copay collection when applicable.
• Provides administrative support such as ordering supplies and managing inventory.
• Is patient facing and participates in the TB screening program.

Skills

Medical reception

Medical terminology

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EMR Systems

Job description

Become a part of our caring community

You will report to the Center Administrator. This is an onsite outpatient clinic located at our West Augusta Clinic.

Become a part of our caring community

You will report to the Center Administrator. This is an onsite outpatient clinic located at our West Augusta Clinic.

You Will Perform Clinical Duties Such As

• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
• Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Assist with opening and closing the center, insurance verification, obtaining and managing medical records, and performing general administrative duties such as faxing, scanning, filing, and document management.
• Schedule Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to improve schedules.
• Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
• Administrative Support: Help with other administrative tasks, such as ordering supplies, managing office inventory.
• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Required Qualifications

Use your skills to make an impact

• High School Diploma or GED
• 1+ years of medical reception experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)

Preferred Qualifications

• Value-based care model experience
• Bilingual in English and Spanish

Location: Augusta, GA

Work Schedule: 8AM - 5PM (Mondays - Fridays)

Alert

Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number, if we do not already have it on file. Humana will send an email from [e-mail] with instructions on how to add the information into your official application on Humana's secure website.

Interview Format – HireVue

As part of our hiring process for this opportunity, we will use an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.