Receptionist

The Salvation Army USA Western Territory; Auburn (WA); On-site; USD 34,000 - 39,000; Part time

Job summary

The Salvation Army USA Western Territory is seeking a Receptionist for the Kent Service Center. This regular part-time, non-exempt position involves front-desk duties, greeting visitors, and assisting in program operations.

The role reports to the Center Coordinator and supports AP/AR, client file prep, and data management while ensuring a welcoming environment for all visitors.

Qualifications

• High school diploma or GED required.
• Experience in secretarial, customer service, office administration and data entry.
• Proficient in Microsoft Office (Word/Excel); PowerPoint helpful.

Responsibilities

• Answer and direct phone calls.
• Greet clients and visitors.
• Prepare client files and copies of IDs and information.
• Maintain current computer files and data
• Assist with AP/AR requirements as requested
• Record, disburse and report in-kind donations.
• Support coordinator with daily operations and volunteers.
• Assist center when coordinator is away.
• All other duties as assigned.

Skills

Secretarial experience

Customer service

Office administration

Data entry

Education

High school or GED

Tools

Word

Excel

PowerPoint

Database applications

Job description

DEPARTMENT: SERVICE EXTENSION

LOCATION: KENT SERVICE CENTER

POSITION TITLE: RECEPTIONIST

STATUS: REGULAR PART TIME/ NON-EXEMPT -25 HOURS

SALARY: $25.75per hour

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

GENERAL STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

SCOPE OF POSITION:

The Receptionist is the first face of The Salvation Army to all individuals who enter the building. They are responsible for creating a welcoming environment, maintaining the front desk and assisting in many aspects of program and day-to-day operation. These various tasks support the overall mission and activities of The Salvation Army. This person works closely with the Center Coordinator.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer and/or respond to phone calls received to the office and either assist them, or direct them to the proper person
• Greet clients and all who come in the building
• Assist the coordinator in the preparation of client files, making copies of all necessary identification and information regarding client circumstances.
• Maintain current and accurate computer files and statistical data
• Assist with AP/AR requirements as requested and needed
• Assist with proper recording, disbursing and reporting of in-kind donations.
• Support Coordinator with day-to-day operations, volunteer coordination and special projects.
• Assist in supporting the center when the coordinator is away at meetings, vacations, sick, etc
• All other duties as assigned

EDUCATION AND WORK EXPERIENCE:

• High school or GED
• Experience in the following fields: secretarial, customer service, office administration, and data entry

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Self‑starter
• Detail oriented
• Ability to work independently and as part of a team
• Strong work ethic with ability to model and maintain excellent time management skills and schedule adherence
• Strong use of the English language in verbal and written communication
• Excellent organizational skills
• Excellent telephone skills
• Ability to work in a fast‑paced environment and maintain poise under pressure
• Must have excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse population
• Must be able to cooperate with The Salvation Army policies and procedures and possess a willingness to follow these as required by The Salvation Army headquarters and administration
• In accordance with TSA Substance Abuse Policy and Drug Free Workplace policy‑non‑use of any substance, including alcohol or any drug which might affect health, safety or well‑being of a client, the public, other workers or self while on the job or on Salvation Army premises.

SOFTWARE-RELATED SKILLS:

• Microsoft Office products suite - Word and Excel required, Microsoft PowerPoint, helpful
• Working knowledge of integrated database applications and ability to use new software programs with basic training.

PHYSICAL REQUIREMENTS:

• Ability to sit, move, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to lift and carry up to 50 pounds.
• Must have a valid driver's license and be able to pass an MVR screening check.

Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomfort associated without noise, dust, dirt and similar.

Work Schedule / Location:

Monday through Friday / In-person at South King County Service Center

The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization's need or when circumstances change.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.