Receptionist

Life Care Centers of America; Attleboro (MA); On-site; USD 18,000 - 26,000; Full time

Job summary

Talentify is seeking a receptionist to serve as the first point of contact for guests and phone inquiries in a Life Care facility. The role involves greeting visitors, routing calls, and assisting with basic clerical tasks in a fast-paced environment.

The position requires a high school diploma or equivalent, plus experience or training in clerical work. Proficiency in Word, Excel, and email is expected to support daily operations.

Qualifications

• High school diploma or equivalent required.
• Secretarial program or at least 6 months clerical experience preferred.
• Proficient with Word, Excel and email software.

Responsibilities

• Welcome visitors and answer phones in a courteous, professional manner.
• Screen employees and visitors and transfer calls as needed.
• Perform clerical tasks and support front-desk operations.

Skills

Word proficiency

Excel proficiency

Email handling

Education

High school diploma or equivalent

Secretarial program or clerical experience (6 months)

Tools

Microsoft Word

Microsoft Excel

Job description

Live the Mission

Pay rate $16.00 an hour

Duties include answering phones transferring calls screening employees and visitors

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer