Receptionist

RRD Company; Atlanta (GA); Vor Ort; USD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Disability insurance

Parental leave

Tuition assistance

Employee discounts

Zusammenfassung

RRD is seeking a Receptionist in Atlanta to cover the front desk, greet visitors, and provide clerical support. The role requires strong customer service and a professional demeanor in a fast-paced corporate environment.

You will manage calls on a multi-line system, assist staff and clients, and handle sensitive information with discretion. The position emphasizes teamwork, accuracy, and timely task completion, with opportunities for growth within the company.

Qualifikationen

• High school diploma or equivalent.
• 2+ years receptionist/administrative experience, preferably in banking/legal/large corporate.
• Exceptional customer service skills to effectively communicate with callers, visitors, client and coworkers.
• Ability to learn in-depth knowledge of the company to handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Attention to detail with accuracy and quality.
• Intermediate Word and Excel.
• Ability to prioritize work and meet deadlines.
• Excellent verbal and written communication skills.
• Self-motivated and team-oriented.
• Interact effectively with diverse backgrounds.

Aufgaben

• Answer calls on a multi-line phone system and transfer as needed.
• Greet clients and visitors with warmth and professionalism.
• Provide high level services to staff, clients and guests.
• Communicate with manager and client on deadlines.
• Handle sensitive and confidential documents and information.
• Meet contracted deadlines for all work.
• Troubleshoot basic equipment problems.
• Prioritize workflow and multi-task.

Kenntnisse

Customer service

Phone etiquette

Front desk

Team player

Microsoft Word

Microsoft Excel

Ausbildung

High school diploma

Tools

Phone system

Jobbeschreibung

• Compensation: USD 18.99 - USD 26.59 - hourly

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Position summary

The Receptionist is responsible for providing covering the reception desk, greeting visitors and general clerical office support

Job duties

(* denotes an “essential function”)

• Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
• Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
• Provide high level services to staff, clients and guests.
• Communicate with manager and client on job or deadline issues.
• Handle additional projects as assigned. Handle sensitive and/or confidential document and information *
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Prioritize workflow.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.

Qualifications

Job qualifications

High school diploma or equivalent.

Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.

Exceptional customer service skills to effectively communicate with callers, visitors, client and coworkers

Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors.

Ability to work in a fast-paced team environment.

Ability to handle business matters with professionalism

Attention to detail with an emphasis on accuracy and quality.

Intermediate computer skills including Microsoft Word and Excel

Ability to prioritize work to balance multiple projects and deadlines.

Excellent verbal and written communication skills.

Self-motivated and the ability to multi-task

Must work well in a team environment.

Must be able to interact effectively with multi-functional and diverse backgrounds.

Must be self-motivated with positive can-do attitude.

Additional Information

The salary range for this role at the noted RRD location is $18.99-26.59 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

#LI-onsite

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.