Receptionist

HDR, Inc.; Ann Arbor (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

HDR, Inc. is seeking an organized Front Desk & Office Administration role to support multiple Michigan locations. You will manage the front desk, greet visitors, handle mail and packages, coordinate meeting spaces, and assist with travel and expense tasks for project teams.

The role requires strong communication, attention to detail, and the ability to work in an employee-owned culture. This is a full-time, in-office position with opportunities to contribute to office events and daily operations.

Qualifications

• High School diploma or equivalent required.
• Excellent verbal and written communication skills are essential.
• Flexibility to prioritize and handle multiple tasks in a fast-paced environment.
• Self-motivated, well-organized and detail-oriented.
• Ability to handle confidential information.
• Proficiency with MS Office including Word and Outlook.
• Support HDR's employee-owned culture and active participation.

Responsibilities

• Answer, screen, and direct calls in a professional manner.
• Manage front desk reception, mail, faxes, and courier deliveries.
• Coordinate UPS and package shipments; greet visitors and issue badges.
• Support office operations across Michigan locations and assist with travel arrangements.
• Schedule and coordinate conference rooms, meeting spaces, and catering.
• Prepare reports, documents, and project materials; proofread and edit as needed.
• Assist with office events and maintain office procedures and branding.

Skills

Excellent verbal and written comms

Multitasking

Organizational skills

Team collaboration

Confidentiality awareness

Education

High School diploma or equivalent

Tools

MS Office (Word, Outlook)

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day.

As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward‑thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next‑generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities.

The function of this role is to aid in front‑office operations and provide administrative support for projects. It involves assisting the office to guarantee that daily operations run smoothly and supporting the project manager to ensure that projects comply with HDR's Quality Management System (QMS). This encompasses delivering administrative support and assistance to the project managers. This position requires 100% in‑office presence.

Front Desk & Visitor Services

• Answer, screen, and direct incoming telephone calls in a professional and courteous manner.
• Manage all front desk reception duties, including distribution of incoming mail, faxes, and courier deliveries.
• Coordinate and track incoming and outgoing UPS and other package shipments.
• Greet employees, clients, vendors, and visitors and provide a professional, welcoming environment.
• Administer visitor sign‑in procedures, maintain guest logs, issue security badges, and complete visitor exit procedures.
• Assist visiting HDR employees with workstation assignments, temporary badges and supplies as needed
• Maintain confidentiality and adhere to office security protocols.

Office Administration & Facility Support

• Support administrative and operational needs of multiple office locations throughout Michigan.
• Order and maintain office supplies, coffee and tea supplies, kitchen inventory, and cleaning supplies.
• Maintain kitchen and common areas, ensuring cleanliness, organization, and adequate inventory levels.
• Coordinate approved lunch and catering orders for meetings, events, and training sessions.
• Serve as a resource for employees regarding office procedures and administrative support.
• Assist senior staff with travel arrangements, expense reports, and car rentals as needed.
• Assist with planning and executing various office functions (employee recognition, holiday party, open house, client receptions, etc.).
• Perform other duties as needed for the efficient operation of the office.

Conference Room & Meeting Coordination

• Manage conference room schedules and meeting space reservations.
• Coordinate all aspects of meetings, including sending Outlook invitations, scheduling conference calls, reserving meeting space, and arranging catering.
• Communicate with meeting organizers regarding room setup requirements and special requests.
• Prepare and distribute meeting materials, print handouts, attend meetings as needed, and capture meeting minutes.
• Ensure conference rooms are cleaned, organized, and reset following meetings.

Project Administrative Support

• Proofread and edit technical documents for grammar, spelling, punctuation, formatting, consistency, readability, and clarity.
• Ensure compliance with HDR corporate branding requirements, template standards, and client‑specific formatting expectations.
• Prepare reports, presentations, correspondence, and project documentation to support project teams and leadership.
• Serve as a backup for Transmittals/Submittals for Projects.
• Work under minimal supervision and meet compressed deadlines.
• Perform other administrative duties as assigned

Preferred Qualifications

#LI-EV1

Required Qualifications

• High School diploma or equivalent
• Excellent verbal and written communication including grammar, punctuation, proofreading, spelling and telephone skills
• Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast‑paced environment
• Self‑motivated, well‑organized and detail‑oriented
• Ability to handle confidential information
• Proficiency with MS Office including Word and Outlook
• An attitude and commitment to being an active participant of our employee‑owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location

BusinessClass : Marketing and Admin

Industry

Administrative

Schedule

Full‑time

Employee Status

Regular

Job Posting

Oct 23, 2026

At HDR, we are committed to the principles of employment equity.

We are an affirmatively action and Equal Opportunity Employe r.
We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

We design solutions to the world's greatest challenges. We'realways looking for great talent to join our global teams.