Reception & Office Admin Specialist

National Radio Astronomy Observatory; Socorro (NM); On-site; USD 17,000 - 24,000; Full time

Job summary

National Radio Astronomy Observatory (NRAO) is seeking a General Office Assistant I to provide front-desk support, greet visitors, and manage telephone inquiries at the Socorro site. The role involves maintaining security, coordinating the Visitor Center and Guest House logistics, and handling various clerical tasks with confidentiality and professionalism.

The position emphasizes strong communication, organizational skills, and proficiency with Microsoft Office, with pay starting at $15.00 per

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service skills and professionalism.
• Proficiency with Microsoft Office Suite and basic PC knowledge.
• Ability to handle confidential information and receptionist duties.

Responsibilities

• Greeting and monitoring visitor access.
• Maintaining office security by following safety procedures and controlling building access via the reception desk.
• Prepare visitor packets, issue room keys, and collect payment from visitors who stay at the NRAO Guest House.
• Answer incoming calls and direct them appropriately.
• Respond to visitor inquiries in a polite and timely manner.
• Serve as primary administrator for the Meeting Planner system and schedule meetings and conferences.
• Oversee NRAO Guest House reservations, collect payment, update occupant spreadsheet, and submit NM Tech Work Orders as needed.
• Prepare Pay Order and Petty Cash.
• Assist with staff vehicle registration log and issuing company vehicle keys.
• Coordinate facility use for non-NRAO organizations and assist with meeting setup and breakdown.
• Prepare correspondence, reports, and update NRAO‑NM phone list and NRAO Directory for NM staff.
• Maintain NM staff picture display and office supply cabinets.
• Handle petty cash fund in accordance with Fiscal Division policies and process receipts and checks as needed.
• Assist with clerical duties such as typing, filing, and photocopying.
• Route and distribute incoming mail; prepare outgoing mail and maintain staff mailboxes.
• Update video displays in lobby each workday morning and comply with NRAO and government safety policies.
• Perform other duties as assigned.

Skills

Verbal and written communication

Customer service

Microsoft Office

Public interaction

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

National Radio Astronomy Observatory (NRAO) is seeking a General Office Assistant I to provide front-desk support, greet visitors, and manage telephone inquiries at the Socorro site. The role involves maintaining security, coordinating the Visitor Center and Guest House logistics, and handling various clerical tasks with confidentiality and professionalism.

The position emphasizes strong communication, organizational skills, and proficiency with Microsoft Office, with pay starting at $15.00 per