Reception Clerk II

University of Rochester; City of Rochester (NY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Center membership included

Job summary

This is an exciting opportunity to work at URMC Fitness Center, serving UR staff and students. The receptionist greets visitors, answers phones, tours potential members, and processes memberships and payments.

The role emphasizes strong customer service and clerical skills, with on-site duties including center safety, equipment organization, and occasional after-hours coverage. A high school diploma and two years of related experience are required.

Qualifications

• High School diploma and 2 years of related work experience required.
• Or equivalent combination of education and experience.
• Customer service skills and computer knowledge preferred.

Responsibilities

• Receives visitors, patients and/or staff members and answers telephones.
• Provides direction and assistance requiring working knowledge of departmental organization and procedures.
• Performs clerical duties incidental to the receptionist function.

Skills

Customer service

Clerical duties

Computer knowledge

Education

High School diploma

2 years related work experience

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

40 Celebration Dr, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Time as Reported / Per Diem

Scheduled Weekly Hours:

As Scheduled

Department:

900168 URMC Fitness Center

Work Shift:

UR - Evening (United States of America)

Range:

UR URG 103 H

Compensation Range:

$18.00 - $25.14

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Receives visitors, patients and/or staff members and answers telephones. Provides direction and assistance requiring working knowledge of departmental organization and procedures. Performs clerical duties incidental to the receptionist function.

ESSENTIAL FUNCTIONS

SCHEDULE : TAR: no standard hours, only as needed; weekdays and Saturdays possible

POSITION SUMMARY

This is an exciting opportunity to work in the URM Fitness Center, exclusively for UR staff and students. This position will work with existing and potential members. Candidate should possess strong customer service skills. Center membership included.

TYPICAL DUTIES

• Receives and greets members and customers.
• Promotes the Fitness Center, as well as provide tours and information to potential and new members.
• Work with current members that have questions or problems.
• Enroll new members and process payments for membership or merchandise.
• Ensures the safety and wellbeing of members.
• Monitors the Center for any issues and troubleshoots these as they arise.
• Cleans as needed and maintains organization of equipment.
• Possibly close facility, including all tasks associated with this.

MINIMUM EDUCATION & EXPERIENCE

High School diploma and 2 years of related work experience required

Or equivalent combination of education and experience

Customer service skills and computer knowledge preferred.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.