Reception & Cashier (FDC)

Medical Associates of NWA; Fayetteville (AR); On-site; USD 28,000 - 34,000; Full time

Job summary

Fayetteville Diagnostic Clinic is seeking a Receptionist to manage patient encounters, verify demographics and insurance, and route patients to the correct clinic locations. The role includes handling payments discussions and assisting with payment plans for outstanding balances, as well as processing daily deposits and maintaining lobby areas for a smooth patient experience.

The position emphasizes teamwork within a physician-owned practice and offers comprehensive benefits through MANA.

Qualifications

• High school diploma or GED.
• 7 to 11 months related experience and/or training.

Responsibilities

• Manage all phases of the patient encounter as listed in the procedure manual; verify patient's name, address, phone number and health insurance coverage; direct patients to appropriate clinic locations as indicated by the schedule.
• Discuss payments arrangements with patients and assist with setting up payment plans for previous debts.
• Make daily deposits for cash, checks and credit cards.
• Monitor the lobby area and assist patients or visitors as needed.

Education

High School diploma or GED

Job description

Overview

The Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Receptionist makes appointments for patients and maintains accurate and orderly schedules for physicians. The receptionist also performs other tasks as assigned such as float cashier.

Responsibilities:

• Manage all phases of the patient encounter as listed in the procedure manual; verify patient's name, address, phone number and health insurance coverage; direct patients to appropriate clinic locations as indicated by the schedule
• Talking to patients about payments arrangement, and preparing them if they might need to set up a payment plan for previous debts
• Making daily deposits, for cash, checks and credit cards
• Monitor the lobby area (straighten magazines, check cups and wipe down chairs) and be ready to assist if patients or visitors encounter difficulties

Qualifications:

• High school diploma or GED
• 7 to 11 months related experience and/or training

About Fayetteville Diagnostic Clinic Fayetteville Diagnostic Clinic is a physician-owned practice who encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location.

About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Benefits We Offer:

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

Comprehensive Benefits –

• -Medical Insurance
• -Vision Insurance
• -Dental Insurance
• -HSA or FSA options with medical insurance
• -Voluntary Aflac Accident and Critical Illness
• -Employer paidlife, long-term & short-term disability benefits
• -401(K) match and profit sharing
• -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
• -Corporate Discounts:MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
• -One-On-One Training and Development:At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

• Manage all phases of the patient encounter as listed in the procedure manual; verify patient's name, address, phone number and health insurance coverage; direct patients to appropriate clinic locations as indicated by the schedule
• Talking to patients about payments arrangement, and preparing them if they might need to set up a payment plan for previous debts
• Making daily deposits, for cash, checks and credit cards
• Monitor the lobby area (straighten magazines, check cups and wipe down chairs) and be ready to assist if patients or visitors encounter difficulties

Qualifications

• High school diploma or GED
• 7 to 11 months related experience and/or training