Reception Associate

EXOS; New York (NY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Job summary

EXOS is hiring a Receptionist in New York, NY to deliver exceptional member service at the front desk. You will greet members, assist with enrollment, and coordinate payroll with the Manager while supporting financial reporting and inventory control.

The role requires a high school diploma, strong organizational and communication skills, and CPR/FA within 90 days. Full-time position with comprehensive benefits is offered.

Qualifications

• Minimum of a High School diploma obtained.
• Strong organizational skills and customer-service oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.
• CPR/FA certifications within 90 days of hire.

Responsibilities

• Greet and welcome members and assist with front desk operations.
• Coordinate with Manager to ensure accurate payroll.
• Assist and provide information for financial tracking reports.
• Track locker and towel service program and inventory items.
• Assist with membership reports and monthly audits.
• Respond to member concerns, suggestions and complaints promptly.
• Keep the fitness center stocked and clean; perform other duties as needed.

Skills

Organizational skills

Customer service

Google Apps

Microsoft Office

Communication skills

CPR/FA within 90 days

Education

High School diploma

Job description

Job Summary:Responsibilities:We're seeking a Receptionist to join our team. As a Receptionist you will:Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitudeGreet and welcome new fitness center members, assist with membership enrollment and front desk operationsCoordinate with Manager to ensure accurate payrollAssist and provide information for financial tracking reportsAssist and maintain accurate tracking of locker and towel service program and inventory itemsAssist with accurate fitness center membership reports and complete monthly membership auditsRespond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner.Assist with keeping the fitness centers well stocked and cleanOther duties as neededQualifications:Minimum of a High School diploma obtainedStrong organizational skills and customer-service oriented approachKnowledge of Google applications and Microsoft Office applicationsHighly developed written and verbal communication skillsCPR/FA certifications within 90 days of hireResidents of California, Colorado, New York, and Washington: Per pay transparency requirements, the compensation for this position ranges from $15.00/hour to $25.00/hour. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).Think you're a good fit? Check out our internships, apply for a job, or send your resume to be considered when a new position opens.In order to ensure you're communicating with EXOS' team members, and to prevent scams or other suspicious activity, please apply directly through the links below and only respond to @teamexos.com email addresses.During the recruiting process, EXOS will never ask for your credit card information or request any form of payment from you. If you receive any communication requesting such information or a payment, please immediately contact [e-mail] WE AREFor nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.We are an equal opportunity employerEXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.Learn more here:EEO is the LawEEO is the Law Supplement