Recepcionista médica

American Family Care Dunn; Dunn (NC); Presencial; USD 21 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Great small business environment

Flexible scheduling

Health insurance

Dental insurance

Retirement plan

Paid time off

Resumo da oferta

American Family Care Dunn in Dunn, NC, is seeking a PRN medical clerk to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. You will help maintain patient flow and ensure positive patient relations.

Responsibilities include greeting patients, collecting necessary paperwork, registering patients, balancing charges, and supporting daily operations with professional communication and precise documentation.

Qualificações

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsabilidades

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Conhecimentos

Customer service

Microsoft Office

Phone etiquette

Attention to detail

Medical clerical experience

Ferramentas

Microsoft Office

Descrição da oferta de emprego

**Please note: This is a PRN (as-needed) position at this time. Potential part time and full time statuses can be revisited after training period is complete**

Benefits/Perks

• Great small business work environment


• Flexible scheduling


• Paid time off, health insurance, dental insurance, retirement benefit, and more! (full-time positions only)

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents


• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards


• Register patients, update patient records, verify insurance accurately and timely, and check patients out


• Determine, collect, and process patient payments and address collection and billing issues


• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests


• Balance daily patient charges (cash, check, credit cards) against system reports


• Complete closing procedures by preparing closing documentation and submitting required reports


• Complete cash control procedures and secure financial assets


• Maintain complete and accurate documentation


• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.