Receiving Supervisor

The Cheesecake Factory Incorporated; North Carolina; On-site; USD 52,000 - 70,000; Full time

Job summary

The Cheesecake Factory Incorporated is seeking a Receiving Supervisor for our bakery operations in North Carolina. You will oversee all receiving and warehouse activities, including unloading trucks, issuing ingredients, and supervising warehouse staff.

Expect to enforce safety standards, maintain FEFO inventory, document outgoing ingredients, and ensure accurate inventory counts. Strong Excel skills and forklift certification are required, with ability to lead a focused, high-performing team.

Qualifications

• 3+ years in the Consumer Manufacturing Industry
• ≥1 year in a supervisory role
• Proven documentation skills for logistics operations and inventory control
• Experience with inventory scanning systems preferred
• Strong Excel proficiency for data analysis and reporting
• Ability to build and maintain an engaged, high-performing team
• Forklift certification required

Responsibilities

• Supervise warehouse activities, including unloading and issuing ingredients
• Enforce safety standards and maintain a clean, secure warehouse
• Manage FEFO organization and proper labeling of ingredients
• Document all outgoing ingredients and maintain accurate records
• Count inventories accurately and report discrepancies promptly
• Coordinate with manager and buyer on inventory status and issues
• Communicate clearly with team and senior management; troubleshoot problems as they arise

Skills

Supervisory experience

Inventory control

Problem solving

Excel proficiency

Communication

Tools

Excel

Forklift Certification

Inventory scanning systems

Job description

Position Overview:

You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” since 2014! What you may not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.

The Receiving Supervisor reports to the Manager of Materials Management and directs all receiving and warehouse activities. This would include truck unloading, issuing ingredients, delegating tasks, and supervising warehouse workers.

You'll thrive in this position if you are:

• Service Oriented: you're a people person who effortlessly provides exceptional support whether it be over the phone or in person.
• A Skilled Problem Solver: you take action and think outside the box to find solutions and extend the application of your resources.
• Adaptable: you're at ease in a fast-paced environment and are able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs and willing to work various shifts and extended hours if necessary.
• Improvement Focused: you never turn off the thought “how can I do this better or faster?”.

Here’s more of what you’ll get to do:

• Follow and enforce all safety standards. Must always be alert and use best common judgment.
• Supervise the warehouse maintaining a clean and litter free environment, i.e., sweeping, mopping the floor is mandatory as part of housekeeping.
• Ensure the warehouse is always secure, i.e., checking all access doors and making sure it is always closed. Question, control, and report people who do not belong to the warehouse.
• Responsible for all ingredients making sure the ingredients are properly organized and rotated applying first expired first out method (FEFO). Also, to make sure all open ingredients are taped off with open date applied (partial tags).
• Responsible for documenting all outgoing ingredients.
• Ensure all inventories are counted precisely and report any discrepancies to the manager and buyer immediately.
• The ability to stay focused and alert; clear and concise communication; utilize basic math skills; audit paperwork; team player; use of common sense understanding to carry out routine tasks with appropriate follow‑up.
• Ability to sit for long periods of time; close vision; ability to hear, speak, walk, bend, stoop, reach and twist. Ability to work in confined and/or closed area.

What we require:

• A minimum of 3 years of experience within the Consumer Manufacturing Industry.
• A minimum of 1 year of experience in a supervisory level role.
• A proven track record in documentation for all logistics operations, inventory control, procedure, task delegation and employee development.
• Experience with inventory scanning systems preferred.
• Must be an excellent problem‑solver with ability to communicate with senior management as well as motivate team members to meet departmental objectives and organizational skills.
• Must demonstrate strong Excel proficiency, including downloading, manipulating, and analyzing data to identify inventory issues, provide status reporting, and recommend necessary actions.
• Must be capable of building and maintaining an engaged, high functioning team and providing the motivation needed to drive performance.
• Must be Forklift Certified.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.