Receiving Clerk

ID Logistics US; Town of Somers (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in logistics is looking for a dedicated customer service representative. In this entry-level role, you will assist customers, manage calls, and ensure smooth processing of deliveries. Your responsibilities include verifying shipment information, setting delivery appointments, and adhering to safety and manufacturing practices. If you have a passion for customer service and enjoy working in a dynamic environment, this is the perfect opportunity for you to grow your career in the logistics sector.

Qualifications

• High School Diploma or GED required.
• 3 months of customer service experience preferred.

Responsibilities

• Provides customer service assistance and manages incoming calls.
• Processes incoming deliveries and resolves shipping issues.
• Follows Good Manufacturing Practices and safety rules.

Skills

Customer Service

Communication Skills

Data Entry

Multi-tasking

Education

High School Diploma or GED

Job description

Provides customer service assistance to customers and manages incoming calls.

1. Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
2. Sets daily delivery appointments.
3. Processes incoming deliveries and completed loads.
4. Resolves any issues with shipping and/or receiving with internal staff.
5. Follows corporate and site-specific Good Manufacturing Practices and reports noncompliance when observed.
6. Observes all company safety rules and assists in enforcement as appropriate.
7. Performs other duties as assigned.

Job Description:

Responsibilities:

• Provides customer service assistance to customers and manages incoming calls.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
• Sets daily delivery appointments.
• Processes incoming deliveries and completed loads.
• Resolves any issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follows corporate and site-specific Good Manufacturing Practices and reports noncompliance when observed.
• Observes all company safety rules and assists in enforcement as appropriate.
• Performs other duties as assigned.

Shift: Mon - Fri 7:30a - 4p

Hourly Rate: $20.00 per hour

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Requirements:

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage