Receiving and Shipping Coordinator

Signet Jewelers Limited; Seattle (WA); On-site; USD 28,929 - 30,307; Full time

Job summary

Signet Jewelers Limited in Seattle, WA is seeking a Receiving and Shipping Coordinator to ensure accurate, timely movement of merchandise across the network. The role supports inventory accuracy, operational efficiency, and clear communication between stores and internal teams.

You will process shipments, document items in systems, coordinate carriers, handle returns, and resolve discrepancies while maintaining deadlines and a high level of customer service.

Qualifications

• 1+ year of shipping and receiving or related experience required.
• Proficiency in Microsoft Office, particularly Outlook and Excel.
• Strong attention to detail with the ability to manage multiple priorities.
• Effective problem-solving and organizational skills.
• Excellent communication and customer service abilities.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and committed to meeting deadlines and fulfillment goals.

Responsibilities

• Receive incoming shipments and accurately document items within internal systems.
• Prepare and process customer orders for shipment, ensuring accuracy and timeliness.
• Coordinate with shipping carriers and couriers to manage outgoing deliveries.
• Handle returns, special requests, and maintain proper documentation of completed work.
• Investigate and resolve shipment discrepancies, exceptions, and errors.
• Collaborate with and support other departments based on business needs.

Skills

Shipping & Receiving

Attention to detail

Problem-solving

Communication

Teamwork

Deadline management

Tools

Microsoft Excel

Microsoft Outlook

Job description

The Receiving and Shipping Coordinator is a versatile, cross-functional role responsible for the accurate and timely movement of merchandise throughout the organization. This position plays a key role in ensuring inventory accuracy, supporting operational efficiency, and maintaining clear communication between internal teams and store locations.

Key Responsibilities

• Receive incoming shipments and accurately document items within internal systems.
• Prepare and process customer orders for shipment, ensuring accuracy and timeliness.
• Coordinate with shipping carriers and couriers to manage outgoing deliveries.
• Handle returns, special requests, and maintain proper documentation of completed work.
• Investigate and resolve shipment discrepancies, exceptions, and errors.
• Collaborate with and support other departments based on business needs.

Qualifications

• 1+ year of shipping and receiving or related experience preferred.
• Proficiency in Microsoft Office, particularly Outlook and Excel.
• Strong attention to detail with the ability to manage multiple priorities.
• Effective problem-solving and organizational skills.
• Excellent communication and customer service abilities.
• Ability to work both independently and as part of a team.
• Reliable, adaptable, and committed to meeting deadlines and fulfillment goals.
• Base pay, $21.00 - 22.00/hour.
• Final pay rate shall be determined and is based on experience and qualifications.

We have many opportunities available on our other career site pages.

Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.

We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we're inspiring inside.

We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared Jewelry, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda and James Allen.