Rec Well - Recreation Outdoor Complex Supervisor (Summer 2026) at Oakland University

Oakland University; Michigan; In loco; USD 20.664 - 27.552; Part-time

Descrizione del lavoro

A public university in Michigan seeks a Recreation Outdoor Complex Supervisor responsible for overseeing use of the complex by patrons. This role includes managing emergency situations, providing excellent customer service, and ensuring facility maintenance. Candidates must have strong leadership and communication skills, valid Michigan Driver’s License, and must be enrolled part-time. Compensation starts at $16/hour, with flexible hours available.

Competenze

• Must have a valid Michigan Driver’s License.
• Proven track record of managing time and tasks with minimal supervision.
• Demonstrated ability to manage multiple projects simultaneously.

Mansioni

• Enforce all policies, procedures, rules, and regulations.
• Provide quality customer service to patrons.
• Communicate facility issues and needs to supervisors.

Conoscenze

Strong Communication Skills

Leadership Experience

Attention to Detail

Professionalism

Time Management

Formazione

Valid Michigan Driver’s License

Part-time enrollment at Oakland University

American Red Cross First Aid, CPR, and AED Certification

Descrizione del lavoro

Rec Well - Recreation Outdoor Complex Supervisor (Summer 2026)

JOB SUMMARY

Recreation Outdoor Complex (ROC) Supervisors are responsible for the general oversight of the usage of the ROC by patrons and user groups. ROC Supervisors are also responsible for responding to emergency situations and patron complaints. ROC Supervisors lead by example and are responsible for excellent customer service.

MINIMUM QUALIFICATIONS

• Must have a valid Michigan Driver’s License.
• Must be able to work independently and as a team.
• Ability to work independently and as part of a team to accomplish tasks.
• Proven track record of effectively managing time and tasks with minimal supervision while consistently meeting deadlines and achieving goals.
• Strong Communication Skills: Excellent verbal and written communication abilities and demonstrated ability to collaborate effectively with team members and stakeholders.
• Leadership Experience: Strong understanding of leadership. Able to motivate individuals and manage projects from start to completion. Ability to inspire confidence and build strong working relationships with supervisors, customers, and peers.
• Attention to Detail: Exceptional focus on accuracy and thoroughness, ensuring that all tasks are completed with care. Skilled in identifying potential errors or areas for improvement in processes.
• Professionalism: Maintains a high standard of professionalism in all interactions, demonstrating respect, courtesy, and a positive attitude in fast‑paced environments.
• Commitment to Confidentiality: Strong understanding of and dedication to maintaining confidentiality and protecting sensitive information in compliance with organizational policies and legal regulations.
• Demonstrated ability to manage time effectively, work on multiple projects simultaneously, remain calm under pressure, and maintain an open mind at all times.

RESPONSIBILITIES AND DUTIES

• Professionally enforce all policies, procedures, rules, and regulations of the Department of University Recreation and Well-Being.
• Provide appropriate care in emergency situations as stated in the Emergency Action Plan.
• Provide quality customer service to all patrons and user groups.
• Perform equipment, furniture, and other setup and teardown in areas based on scheduled facility usage.
• Oversee all ROC event reservations and open recreation users as scheduled.
• Communicate facility issues and needs to the appropriate supervisor.
• Acts as the on‑site liaison between Rec Well Pro Staff and reservation groups or open recreational users.
• Problem‑solve solutions when conflicts arise.
• Perform hourly walk‑throughs of the facility to assess safety and record facility usage.
• Check‑in patrons for Oakland University student and staff reservations and drop‑in programs.
• Routine cleaning and maintenance of the facility to ensure it remains presentable and safe.
• Complete appropriate incident and injury paperwork and shift notes.

DOCUMENTS NEEDED TO APPLY

• Handshake application
• Cover letter expressing why you’re interested in this position
• Resume

COMPENSATION

• $16/hour - Minimum rate for new hires

CONDITIONS OF EMPLOYMENT

• Available to work a minimum of 8 hours and a maximum of 20 hours per week in this role, including various shifts during nights, weekends, and early mornings.
• Complete assigned OU Golf Cart training requirements at the time of hire.
• Attend all scheduled staff meetings and trainings.
• Act in accordance with Clery Act as a mandated reporter and carry out responsibilities in reporting a crime on campus as a University Recreation and Well-Being staff member.
• Must be enrolled part‑time, at least 6 credit hours per semester for undergraduate students and 4 credit hours for graduate students at Oakland University.
• Must obtain American Red Cross First Aid, CPR, and AED Certification upon hire.
• Must be able to lift at least 50 pounds.

SUPERVISION RECEIVED

• ROC Supervisors report directly to the Sports and Recreation Programming Coordinator.
• ROC Supervisors report indirectly to the Rec Well Sports and Club Sports Team Leads.
• Additionally, ROC Supervisors may receive on‑duty requests or instructions from any Rec Well professional staff member.