Realtime Captioner (Continuous)

PageUp People Limited; California, Northern (MO, KY); Hybrid; USD 26,000 - 73,000; Part time

Job summary

CSUN seeks an on-site Realtime Captioner to provide CART services for Deaf and Hard-of-Hearing students, faculty, and guests. Under supervision, you will use a steno machine and real-time software to produce word-for-word captions in live settings such as classrooms and conferences.

Certification in court reporting or CART preferred. Level 1A or 2B, with 6–12 months captioning experience; 2+ years and one of the listed certifications qualify for Level 2B.

Qualifications

• Formal training in court reporting and steno methods; graduation from court reporting school preferred.
• Six to twelve months of experience providing real-time captioning, preferably in a higher education setting.
• Two or more years of captioning experience and one of the listed certifications for Level 2B.

Responsibilities

• Provide communication access real-time translating services (CART) to Deaf or Hard-of-Hearing individuals in classrooms, conferences, and other settings.
• Provide complete transcription of spoken words and environmental cues; deliver transcripts electronically or on hard copy.
• Set up and troubleshoot equipment, including steno machine, laptop, and display monitor; maintain software dictionaries.
• Research and expand technical terminology; continually update dictionaries for accurate translation.
• Perform additional duties as assigned by supervisor.

Skills

Real-time captioning

Steno machine

Real-time software

Confidentiality

Active listening

Education

California Certified Shorthand Reporter certificate

Court Reporting Certificate of Completion

Certified CART Provider - NCRA

Comparable industry certification

Tools

Steno machine

Real-time translation software

Laptop computer

Job description

• Unit 9 - CSUEU - Technical Support Services 1

• Student Services 1

• Part Time 1

• On-site (work in-person at business location) 1

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Realtime Captioner facilitates communications by using court reporting methods, a steno machine, real-time technology software, and a laptop computer to create real-time word-for-word text of spoken English. The incumbent facilitates communication by assisting Deaf or Hard-of-Hearing consumers with concurrent participation in the communication process by voicing questions or comments that the consumer has entered into the system.

• Provides communication access real-time translating services (CART) to consumers such as Deaf or Hard-of-Hearing individuals, and/or other disabled individuals, including students, faculty, staff, and university guests; the consumer(s) reads the text on a laptop computer screen or other display device as it is being created in such settings as the classroom, student-teacher conferences, and/or other academic, instructional or administrative situations.
• Provides a complete transcription of all spoken words and environmental cues; provides consumer(s) with an electronic disk, e-mail, or hard copy version of the transcript.
• Provides their equipment and software, including a real-time-capable steno machine, laptop computer, display monitor for consumers, current software for real-time translation, real-time cables, and other items for set up (e.g., extension cords, extra battery, and power surge protector).
• Researches technical terminology related to assignments and continually develops and modifies custom software dictionaries.
• Performs other duties as assigned.

Qualifications

NOTE: The position will be filled at either the Realtime Captioner (RTC) Range 1A or 2B level dependent upon the applicant's qualifications.

Level 1A:

• Formal training in court reporting and steno methods is required, with graduation from a court reporting school preferred.
• Six (6) to twelve (12) months of experience providing real-time captioning services, preferably in a higher education setting.

Level 2B:

In addition to meeting the requirements outlined above, two (2) or more years of captioning experience and must possess one (1) of the following certifications:

1. State of California Certified Shorthand Reporter certificate; or,

2. Court Reporting Certificate of Completion; or,

3. Certified CART Provider through the National Court Reporters Association (NCRA) (preferred); or,

4. Possess a comparable industry certification.

Knowledge, Skills, & Abilities

• Thorough knowledge of court reporting methods and theories, real-time software and technology, real-time captioning computer systems and equipment, and the industry-recognized code of ethics; comprehensive knowledge of the English language, including grammatical structures, syntax, spelling, vocabulary, and punctuation.
• Working knowledge of the language and vocabulary used in the assigned translating situations; and general knowledge of deaf and hard-of-hearing accommodation needs.
• Ability and specialized skills to: caption at a minimum rate of 180 words per minute with a high level of accuracy; proficiently use, maintain, and troubleshoot court reporting steno equipment, real-time software, and computer systems and equipment; develop, maintain, and proficiently use a thorough dictionary that enables accurate and fluid translation;
• Effectively listen for continuity, sense, and detail while translating; proficiently write in real time in a conflict-free manner using punctuation and sustaining accuracy in fast-paced stressful situations; use advanced editing skills; work effectively with consumers; and maintain confidentiality.
• Classification: Hourly Interpreter/Real-Time Captioner/Computer-Aided Transcriber / 7193 / 0
• The anticipated HIRING MAX: $47.19 (RTC I) and $53.09 (RTC II) per hour. The salary range for this classification is: $19.37 - $194.60 per hour.
• HOURS: Intermittent; hours and schedule vary.
• Temporary, renewable appointment; annual contract from July through June, subject to annual renewal based on organizational needs.
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.

General Information

• Applications are currently being accepted to establish an Hourly Interpreter POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2027 or until an adequate amount of applications have been received.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

Advertised: Jul 08, 2026 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled