Real-Time Police Dispatcher: Support Officers & Incidents

Regional 911 Intake Solutions; Caddo (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Paid leave

Continuing education

Job summary

Police dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers may perform telephone call taking, radio dispatch, and records-system duties, depending on the agency.

Accuracy in locations, descriptions, and safety information is essential for effective response. A high school diploma or equivalent is commonly required.

Qualifications

• Typing speed and accuracy are essential.
• Ability to understand spoken information and communicate clearly by radio.
• Learn jurisdictional geography and use records systems.
• Maintain confidentiality and handle sensitive information.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status and radio traffic.
• Relay updates about incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and emergency services.
• Maintain clear incident records and safeguard information.

Skills

Typing speed

Clear communication

Radio procedures

Geography knowledge

Multitasking

Education

High school diploma or equivalent

Job description

Police dispatchers support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers may perform telephone call taking, radio dispatch, and records-system duties, depending on the agency.

Accuracy in locations, descriptions, and safety information is essential for effective response. A high school diploma or equivalent is commonly required.