Real-Time Digital Engagement & Conversion Specialist

Zions Bank; Las Vegas (NV); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off (PTO)

401(k) plan with company match

Tuition Reimbursement

Mental health benefits

Job summary

Zions Bank is looking for a Digital Engagement Acquisition Specialist to join our Client Acquisition team in Las Vegas, NV. This role will support client acquisition for our affiliate banks and requires in-office work 5 days a week.

Responsibilities include engaging online visitors through real-time chat, assisting with banking services, and educating clients on product features. Candidates should have at least 1 year of relevant experience in sales and customer service.

Benefits include medical insurance, paid time off, and a 401(k) plan with company match.

Qualifications

• 1+ years experience in inside sales, branch banking, or customer service.
• Must have good customer service, problem resolution, and communication skills.
• Ability to use a variety of computer software.

Responsibilities

• Provide real-time support to online prospects and customers.
• Engage with online visitors through real-time chat.
• Capture and route qualified opportunities.

Skills

Inside sales experience

Customer service skills

Problem resolution skills

Verbal communication

Written communication

Digital banking knowledge

Education

High School diploma or equivalent

Job description

Zions Bank is looking for a Digital Engagement Acquisition Specialist to join our Client Acquisition team in Las Vegas, NV. This role will support client acquisition for our affiliate banks and requires in-office work 5 days a week.

Responsibilities include engaging online visitors through real-time chat, assisting with banking services, and educating clients on product features. Candidates should have at least 1 year of relevant experience in sales and customer service.

Benefits include medical insurance, paid time off, and a 401(k) plan with company match.