Real-Time Dental Lab Technician — CAD/CAM & Clinician Support

Dandy; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Dental support

Mental health support

Generous paid time off

Job summary

Dandy in New York is seeking an experienced Customer Experience Dental Lab Technician to join their innovative team. In this role, you will utilize your deep dental lab expertise to collaborate directly with clinicians in real time, providing technical support and ensuring exceptional customer experiences.

Ideal candidates should have over 3 years of experience in a dental technician role, a strong understanding of digital workflows, and the ability to communicate effectively with doctors. Dandy offers a comprehensive benefits package for full-time employees.

Qualifications

• 3+ years in a Dental Technician role.
• 2+ years in 3Shape CAD/CAM design, including implant and crown & bridge cases.
• Proven ability to build rapport with clinicians.

Responsibilities

• Collaborate on treatment plans to ensure patient outcomes.
• Provide live clinical support to troubleshoot and clarify workflows.
• Facilitate communication between doctors and lab teams.

Skills

Dental Technician Experience

3Shape CAD/CAM Design

Digital Dental Workflows

Customer Service

Verbal and Written Communication

Job description

Dandy in New York is seeking an experienced Customer Experience Dental Lab Technician to join their innovative team. In this role, you will utilize your deep dental lab expertise to collaborate directly with clinicians in real time, providing technical support and ensuring exceptional customer experiences.

Ideal candidates should have over 3 years of experience in a dental technician role, a strong understanding of digital workflows, and the ability to communicate effectively with doctors. Dandy offers a comprehensive benefits package for full-time employees.