Real Property Workflow Technician

Cherokee Federal; Andrews (MD); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Cherokee Federal is seeking a Workflow Manager to support end users of real property databases, coordinate communications, and draft management documents. The role combines onsite and remote work as needed to keep operations running smoothly.

You will manage email flows, respond to inquiries within one business day, and ensure stakeholders are informed of actions. Five years in real estate and workflow management are required, with strong writing and MS Office skills.

Qualifications

• Five (5) years of Real Estate/Real Property experience.
• Five (5) years of workflow management experience.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office tools (Teams, OneDrive, Word, Excel, PowerPoint, Access) and NexGen IT.
• Knowledge of Real Estate/Real Property Government forms.
• This position may offer telework opportunities, with onsite work as required.

Responsibilities

• Assist end users with operational issues related to real property databases, including RPPT, APSR, and SALT.
• Manage the NGB/A4AI Outlook organizational email box and respond within one business day.
• Address inquiries from field personnel regarding inspections, inventories, or database management.
• Ensure NGB/A4FIR Action Officers are informed of communications between the support desk and bases.
• Draft communication and management documents, training materials, templates, agendas, and minutes.
• Monitor and advise on issues related to real property management support and SharePoint features.

Skills

Real Estate/Real Property

Workflow management

Verbal communication

Written communication

Microsoft Office

Tools

NexGen IT

Microsoft Office Suite

Job description

Workflow Manager

The Workflow Manager will provide crucial support to end users in operating real property databases, manage communication workflows, and ensure smooth coordination between support desk personnel and field bases. The role involves responding to inquiries, drafting management documents, and monitoring the currency of information related to real property management support.

Compensation & Benefits

Estimated Starting Salary Range for Workflow Manager: $90,000 to $105,000

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Workflow Manager Responsibilities Include

• Assist end users with operational issues related to real property databases, including the ANG Real Property Package Tool (RPPT), Air Force APSR, and Support Agreements Library Tool (SALT).
• Manage the NGB/A4AI Outlook organizational email box, ensuring timely responses or forwarding to appropriate POCs within one business day.
• Address emails, Teams messages, or phone calls from field personnel regarding inspections, inventories, real property transactions, or database management when no government personnel signature is required.
• Ensure NGB/A4FIR Action Officers are informed of all communications between the support desk and their assigned bases.
• Draft various communication and management documents, including announcements, training materials, briefings, templates, agendas, and meeting minutes.
• Monitor and advise the NGB/A4FIR Program POC on issues related to real property management support, training materials, templates, and SharePoint features.
• Performs other job‑related duties as assigned

Workflow Manager Experience, Education, Skills, Abilities Requested

• Five (5) years of Real Estate/Real Property experience.
• Knowledge of real estate instruments and their content requirements to coordinate with Government Realty Specialists.
• Five (5) years of experience in workflow management.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office tools (Teams, OneDrive, Word, Excel, PowerPoint, Access) and NexGen IT.
• Knowledge of Real Estate/Real Property Government forms.
• Experience in commercial, business, or industrial property management, including:
• Acquisition or sale of real property
• Real property evaluation and valuation
• Establishment of rental rates
• Tenant selection
• Maintenance of real property
• Government Real Estate/Real Property experience.
• Experience in data validation and transcription.
• Technical writing experience, including memoranda, Background Bullet Papers (BBPs), and white papers.
• This position may offer telework opportunities, subject to organizational needs and approval. Candidates should be prepared to work both remotely and onsite, as required
• Must pass pre‑employment qualifications of Cherokee Federal

Company Information

Cherokee Nation Strategic Programs (CNSP) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNSP, visit cherokee-federal.com.

#CherokeeFederal

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar Searchable Job Titles

• Operations Coordinator
• Real Property Support Specialist
• Project Workflow Administrator
• Process Manager
• Real Estate Services Coordinator

Keywords

• Workflow Management
• Real Property Support
• Database Administration
• Communication Coordination
• NexGen IT

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre‑employment qualifications of Cherokee Federal.